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“Horrendous Service”

Trattoria Nonno Teo
Restaurant details
Reviewed 31 August 2018 via mobile

My boyfriend and I went here for dinner and there was only one other couple in the restaurant. The service was an absolute shambles, starting off with us being given the wrong menus. The server then came over with a bowl full of fresh clams touting their spaghetti vongole, which I promptly ordered. My boyfriend and I placed the rest of our order, then sat viewing the pier. 45 minutes later my boyfriend’s food arrived while the spaghetti I ordered an hour previous was nowhere to be found. In their defense there was a language barrier, but after explaining to them that I had not received my food, we waited another hour, watching the entire wait staff chain smoke across the street. We were the only table in the restaurant. When the spaghetti finally arrived there was too much oil and only four clams. Perhaps because he felt embarrassed about the mixup, our server then attempted to show me the proper way to eat clams with a fork, invading my personal space. The cherry on top was when we asked for the check; the server said it would be brought out in a minute, but he then proceeded to sit down at a nearby table and eat his own dinner. A total waste of almost three hours. There are much better restaurants in Castellammare do not waste your time on this one.

Thank Mayrose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 July 2018

Nonno Teo, which has recently been remodelled, is a lovely spot for good, well prepared, tasty food. Lovely fish dishes, octopus, mussels and a little bit of everything. The owner is really friendly and welcoming. It's quiet too. (no loud music or televisions to compete with). One of my favourite restaurants in Castellammare.

    • Value
    • Service
    • Food
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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