Very very good establishment for business meals. Quick service, a private table, immaculate food and left my clients feeling well looked after. I would recommend the lamb rump especially.
Dear Peter,
Thank you for your kind words. We're delighted to hear that you and your clients enjoyed your meal with us, especially the lamb rump. We look forward to welcoming you back soon.
Best regards,
The Chelsfield Team
2 - 6 of 220 reviews
Went for the lunch deal of Mushroom and mozerella sourdough but when it arrived there was no mozerella. When we advised this at bar the young lady advised “yeah we ain’t go no mozerella “ but we was not advised at time of ordering! If we had them we would have ordered an alternative. No alternative offered just had dried slice of bread with a few sliced mushrooms and a few bits of tomatoes. Shame as a lovely venue.
Dear Mel,
Thank you for your feedback. We're very sorry to hear about your recent experience with our lunch deal. It's disappointing to learn that the mozzarella was missing and that this wasn't communicated to you at the time of ordering. We appreciate your comments and will address this with our team to ensure better communication in the future. We hope you'll consider giving us another chance to provide you with a better experience.
Best regards,
The Chelsfield Team
Awful. I had Sunday roast and my hubby fish and chips. Both inedible and certainly not cheap. No wonder there wasn’t another soul in the restaurant at 1.30pm.
I would add that the two lads behind the bar were a delight and a credit to the pub.
Dear Jacky,
I'm truly sorry to hear that your recent visit did not meet expectations. It's disappointing to learn that the Sunday roast and fish and chips were not up to standard. Your feedback is invaluable, and we will certainly address these issues with our kitchen team.
On a positive note, I'm pleased to hear that our bar staff made a good impression. Thank you for bringing this to our attention.
Best regards,
Chiara
GM
for a business meal I wanted to impress my clients and thought this pub would be a perfect meal
We all ordered fish and chips
However
The fish and batter came stone cold and soggy having waited for half an hour for the food to arrive
We all witnessed the manager have arguments with the staff and we just didn't feel welcome
Really gone downhill here
Just had a terrible evening at The Chelsfield. Went for a family dinner but ended up leaving after 1 hour & 20 minutes because our mains hadn’t arrived and didn’t seem to be coming. There were only 3 tables occupied so we couldn’t understand why we were waiting so long. No explanations given. We paid £50 for some drinks and 2 starters ( no complimentary drinks offered for delay!) and went to M&S for microwave meals for dinner! Definitely one to avoid!
Dear Cath,
I'm truly sorry to hear about your disappointing experience at The Chelsfield. It's clear we fell short in both service and communication during your visit. Your feedback is invaluable, and we'll be addressing these issues with our team to ensure improvements are made.
Thank you for bringing this to our attention.
Best regards,
Chiara
GM
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