We stayed in one of the annex rooms , and was bitterly disappointed to say the least
Upon checking in we was taken to what we can only describe as a poorly decorated 1970s unclean box of a room
We had a quick look at the room and was shocked to see huge cobwebs hanging in the bath room, lamp shades covered in dust and cobwebs , cobwebs on the ceiling and skirting boards thick with dust in the bath room ,
also the first signs of mould growing in the tiny shower. Also the chair in the bathroom had a big white stain on it and the bed sheets had a stain ( see the pics )
As the camera doesn’t lie .
We did ask for the room to be cleaned and was told by the check in guy it would be, the only thing that was cleaned was part the biggest of the cobwebs some still remained on the curtain track , all the rest remained , as we found when returned back to the room till after 11pm ,
Staff :
The girl behind the bar , bad attitude of not caring , we asked for a gin and lemonade as was served flat lemonade , when I ask her to change it , her responds was
“ il open a fresh bottle if that’s flat I don’t know what you expect me to do “...We stayed in one of the annex rooms , and was bitterly disappointed to say the least
Upon checking in we was taken to what we can only describe as a poorly decorated 1970s unclean box of a room
We had a quick look at the room and was shocked to see huge cobwebs hanging in the bath room, lamp shades covered in dust and cobwebs , cobwebs on the ceiling and skirting boards thick with dust in the bath room ,
also the first signs of mould growing in the tiny shower. Also the chair in the bathroom had a big white stain on it and the bed sheets had a stain ( see the pics )
As the camera doesn’t lie .
We did ask for the room to be cleaned and was told by the check in guy it would be, the only thing that was cleaned was part the biggest of the cobwebs some still remained on the curtain track , all the rest remained , as we found when returned back to the room till after 11pm ,
Staff :
The girl behind the bar , bad attitude of not caring , we asked for a gin and lemonade as was served flat lemonade , when I ask her to change it , her responds was
“ il open a fresh bottle if that’s flat I don’t know what you expect me to do “
Terrible attitude and customer service
Breakfast :
Was ok but that’s as far as I’d go , we’ve certainly had far better ,
For the amount of staff that this place has got you would think it would be Perfect , from the outside it looks really nice ,
If this place was mine I’d be sacking the cleaners and getting someone in who knows how to clean a room
My expectations of a room would be , something of the standard you have at home or better , as I don’t live in dust and a room full of cob webs Alison house failed massively
We will definitely not return !!! More
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