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Reviewed 4 weeks ago via mobile

We had a lovely time relaxing in the infinity pool over looking the bay before our treatments. We were told to relax and chill out in the rest area read magazines and have a coffee. Well this was far from relaxing and you seriously need to relocate your staff room, you cannot expect clients to have privacy and relax when staff are back and forth every 5 minutes! You say no mobile phones as you need to respect other guests but this is not respecting guests by constantly walking in and out the whole time.
We did like our lunch and cannot recommend the treatments enough as they were amazing but spoilt by the constant interrupting of staff back and forth.!!!!!

Stayed: October 2018
Thank NRFC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonA2572, General Manager at St Brides Spa Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your review and your comments. We are really pleased you enjoyed your lunch and treatments and I will discuss your comments with the Spa Manager about the staff being too present.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very enjoyable stay for Parent’s In Law Golden Wedding Anniversary. Delicious breakfast and dinner. Made full use of the excellent spa facility. Friendly and professional service where every request was fulfilled. Well equipped apartment which was great for hosting family members. Would definitely return.

Stayed: September 2018, travelled with family
Thank Jimbourne73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonA2572, General Manager at St Brides Spa Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much for your lovely review which will be passed o to the team. We hope to see you again in the very near future.

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Reviewed 13 October 2018

Eleven pounds for a glass of Merlot. Seriously overcharging.
Mediocre chicken dinner that could have come from any decent café.
Completely ignored dietary request. Service ok. Function room and facilities good.

Room Tip: Bring your own alcohol.
  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonA2572, General Manager at St Brides Spa Hotel, responded to this reviewResponded 5 weeks ago

What a shame to read this as we have had nothing but good comments back from the organisers of this event who were very grateful that we able able to give them the event they wanted and work within their budget. The Merlot you choose is a premium wine and there are many other options available by the glass.

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Reviewed 9 October 2018

We stayed in the Puffin Penthouse Apartment- No 7 . Private parking. Lovely apartment, clean, comfortable, lovely showers and large beds.
Does need a teapot!!. And a few more sharp knives.
Great location and sea view.

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
Thank polven2n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonA2572, General Manager at St Brides Spa Hotel, responded to this reviewResponded 12 October 2018

Thank you so much for your review of our Village Apartments. This is very much appreciated and we'll take on board your comments about the tea pot.

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Reviewed 8 October 2018

What an amazing place , up on the cliff over looking Saundersfoot, the spa is amazing with an infinity pool, and seerate mood rooms, wonderful treatments and a lovely evening meal, over looking the sea, you have to see it to believe it!!

Stayed: February 2018
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonA2572, General Manager at St Brides Spa Hotel, responded to this reviewResponded 8 October 2018

Thank you so much Jane. We're so pleased you had a fabulous stay with us and hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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