We had a FAB 7 night holiday at Lower Hyde (end of July, beginning of August 2018) made perfect by the wonderful weather!
We stayed in what was previously a 'Platinum Holiday Home' and cannot fault it, there was some minor wear and tear - stains (probably drink) spills on sofa, wardrobe door knob handle loose - nothing that can't be sorted or even effect your holiday.
The caravan was immaculate upon arrival (apart from aforementioned) exactly what had been advertised, our TV in the lounge wasn't working, we reported to Reception and within half an hour we had a new tv/dvd player installed and up and running - Impressive!
The park is lovely, very well maintained, the staff that we met were very friendly and very helpful, I did think they were over worked/understaffed though, but hey, they always smiled and did their best.
The only gripe we had is the Pool Facilities! To make this a 5 Star Review, you really need to review what you offer - When full there are approx 2000 people on site, your outdoor pool accommodates about 60 - 80 people comfortably and for H&S!! Your indoor pool approx 20 (If it's even open!)
The 45 minute 'Band System' worked for us but we have a car and wanted to get out and about on the Island every day, our children absolutely loved the outdoor pool and had so much fun - But they are 7 & 8.
The pool is a good size and the flume great fun - But the pool is 1 Metre deep in total, which is great for kids but my husband at 1.9 metres and myself at 1.6m found it to be a paddling pool!!
As a result we didn't use the pool with the children,which was a 'Big Miss' this year!
We went to a couple of daytime activities with 'The Starland Krew' Kids loved it!! Well done x
Shanklin beach is amazing but it's at least 20 minutes walk downhill from the park, there is a bus to get you back up though and there is a chargeable lift.
There is so much to do on the Island, if the weather is kind you're on to a winner!
We Used The Shop, Arcade. Showbar During The Day, The Outdoor Pool & Reception - Haven't Got A Bad Word To Say...
Please, Please, Please Upgrade Your Swimming Pool Facilities And You Will Be 5*****++ STAR HolidayPark All Day Long x
P.s. Please don't tell me we could have used Landguard's Pool - Because it was also closed due to technical issues!!!