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Reviews (822)
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Traveller rating
472
257
77
12
4
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All reviews an industrial estate beefeater next door meal deal city centre the pub great stay park and ride no lift stayed for one night evening meal convenient location plenty of parking reception staff comfortable room couple of nights would stay again short stay
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8 - 13 of 822 reviews
Reviewed 21 October 2021

Staff were all really helpful, food not the best menus have been stripped due to delivery issues which is understandable looked forward to Sunday roast which wasn’t on, room was really cold and floor boards very squeaky but overall very clean and powerful shower.

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank Stephenf19900
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 October 2021

It was great to be back in Durham for the book festival in person; and we enjoyed a lovely restful break at the Premier Inn Durham East. As always, super friendly and helpful staff, who made us feel very welcome; lovely clean environment; and a great base for us to participate in lots of local events and activities.

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank anneburrell2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2021 via mobile

Whilst this hotel doesn't look too promising, being on an industrial estate, there is one feature that makes the place shine above others. The staff. Everyone we met was friendly, helpful always ready to do whatever was needed. The rooms are comfortable and clean, the breakfast at the nearby Beefeater is excellent. They also offer a very reasonably priced meal deal to include dinner. It is also one of the rare hotels with free parking. Everything you need for a few days stay in the area. However, you will leave feeling that you have spent time with people who really care about doing their job well, which is a really pleasant change.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank JudithEll
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 October 2021 via mobile

Stayed here overnight and the hotel and staff went above and beyond our expectations. The hotel and rooms were clean, the receptionists ever so helpful. Nothing was too much trouble.

Would definitely stay here again and will thoroughly recommend it to everyone!

Date of stay: October 2021
Trip type: Travelled with family
Thank suzyandpaul888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 October 2021

great hotel , but a good walk from center ,if you do not want the hassle of driving and parking . there is a large retail park with just about everything 10 mins walk away . the attached beefeater restaurant is very good , and we had some of the best service ever on this visit , the staff are wonderful .

Date of stay: October 2021
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank darrencM6655MS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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