Very dispirited from the moment we arrived on a Alpha Holiday. The outside of the hotel is really shabby to say the least. Lift had a rubber matting that was coming up off the floor and was rectified(!) by putting up a notice to be careful of the floor. Brilliant for Pensioners. The room was shabby and in need of updating from the 1960' and the bathroom was no bigger than a broom cupboard. Carpets in the hotel were threadbare and unclean. The other side of the hotel to walk down the promenade showed unkept gardens and rodent traps outside the dining room window. Dunoon itself is a dump with little to do and nowhere to go. The advertised ferries to other places on Alpha website, do not exist!. Food was average only enlightened by our delightful waitress from Ukraine. Entertainment was poor and only catered for the karaoke crowd. Not for me or my wife. People said it had been upgraded as a hotel. Could have fooled me and does not resemble the photos on the website

Alfa coach trip. Staff at the hotel were excellent, Nice welcome from Anna. Seaview twin room was clean and bed was comfy. Aaron behind the bar was professional and friendly. Entertainment was good especially kareoke night with Megan keeping us in check and she had a lovely voice.

Downside if you're not mobile you need to ask for ground floor room, or easy accessible room, as in our case we had 2 flights of stairs to go up, when we got out of the lift, which was fine for me but not so easy for my mam. Think they also need to look at the "chef" as although the evening menu looked good, the food that came was sadly lacking, and quite often cold. Breakfast- it's a hard job if you can't get eggs right.

Saying this I would still do a return visit, as everything else was fine and the surounding area is beautiful, the trips to Bute and Mount Stuart were well worth a visit (an added bonus as we couldn't get to Cumbrae, due to an unavoidable issue with the ferry), Driver Dave was great too, he took us out of his way to get some nice photos....... review would've been a 5⭐️ had the food lived up to expectations

All the pictures of the hotel look lovely and where is my room overlooking the car park just got here so not sure about anything else only saw the car park hopefully better than the room here for 4 days so hopefully better room is clean can’t fault that just the view