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Reviewed 11 April 2016 via mobile

The lighting in the bar is diabolical. It's reminiscent of 2am in a nightclub...
Needs more atmosphere and better music... MTV doesn't cut it. Better flexibility of opening times with the bars..
Need a selection of NZ wines. Staff need a better understanding of English as we asked one of the staff a few times what time the bar next door opening and could only get the closing time of the bar we were in. We did ask a few times to which she didn't understand what we were saying. Other than that it was great

Date of stay: April 2016
Trip type: Travelled on business
Thank Hannah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2016 via mobile

We only live 2 miles away so this was a luxury birthday treat. The building is stunning and the landscaped grounds compliment the house superbly.

We had dinner at the brasserie which although separate from the house did not disappoint. The food was lovely and the wine was reasonably priced.

Breakfast was in such a stunning location that we just sat in the room taking it all in. I was a little miffed as to why eggs benediction was at a surcharge. You would have thought they could absorbed the extra.

Upon checkout they allow you use of the gym and pool. The gym is very small but the pool area is perfect for our needs.

Not quite perfect for me but would stay again. We have already booked other events at Luton Hoo.

Date of stay: April 2016
Trip type: Travelled as a couple
1  Thank MaChrisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2016

A lovely hotel and even though it was very expensive it was worth the while. However some might think it too oldern day-ish and might overwelm some slightly too much. But I really do think that the service was lovely and my freinds said they themselves found the whole trip very exciting. It definitely has earned itself a 5-star reputation.

Room tip: Get a room with a view from the front of the hotel and try to choose Mansion rooms.
Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank 13virgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2016

WOW WOW WOW from the minute you walk in the door. We couldnt fault the amazing Luton Hoo whatsoever. Its elegant, regal, stunningly beautiful and set in so many acres of amazingly beautiful grounds.

The spa and the little taxi ride to it is so luxurious. Our suite was huge and bigger than the upstairs of my house. The bathroom and jacuzzi bath was a real hit with my daughters and the molton brown toiletries just another added luxury.

The food in the Adams brasseries was delicious and service amazing too.

The first hotel that Ive stayed in that the curtains are thick enough that no sun is let in!!!

Thank you for an amazing stay.

Room tip: All rooms are amazing.
Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank JaneyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2016

Stayed here for a business meeting in Feb 2016. The hotel itself is everything that you see in the ads - grand, pompous, and very proud of its history and a string of universally known visitors. However, being a commoner (is that what they call it in Britain?), and from a different country, you clearly are below the staff's willingness to make you feel welcomed. They would be probably stunned to learn that the industry they work in is called 'hospitality'. Don't get me wrong: they are perfectly polite, but at the same time practically every single member of staff emits a noticeable Basil Fawlty-esque vibe ("Oh, the riff-raff we have to accommodate here!")

The check in was quick, with the allocated room located in the Flower Garden building, which is about three minutes walk from the main building, where the breakfast hall is. The breakfast is buffet, with additional items available on the menu, a great selection of food.

The checkout was quick, although the system that produces the formal receipts did not work, and the staff promised to email the electronic receipt to me later that day. A week and two phone calls later, I have received it.

Overall, a great property if you have the right last name and accent.

Date of stay: February 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Kozm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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