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“Perfect for all of us!”
View from the lounge window
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View from the lounge window
Overlooking 'Prince of Wales' Gardens from lounge Large airy dining kitchen
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Excellent
35 reviews
View from the lounge window
Overlooking 'Prince of Wales' Gardens from lounge
Large airy dining kitchen
Lounge with very cosy fireplace
Comfortable lounge
Kitchen with dishwasher and washing machine
Kitchen dining area
Large beautiful bedroom with very comfortable bed
Large bedroom  1 sleeps 2/4
Bedroom 2 sleeps two
New bathroom with powerful shower over the bath
Scarborough south bay showing lighthouse & harbour
South cliff esplanade overlooking south bay 4mins
South cliff clock tower used in filming 'The Royal' 5 mins walk
South cliff bowling green pavillion 4mins
Large victorian terrace & second floor apartment
Bedroom two has flat screen TV
Bedroom 2 is on a split level.....more privacy
Which is very bright and airy
Scarborough is beautiful at night
South bay showing promenade & castle
Scarborough harbour with new pontoons
View looking towards cayton bay from south cliff
Scarborough forshore road promenade
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Scarborough, Scarborough District, North Yorkshire, England

Reviews from our community

Excellent - based on 35 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
HelgaDurh...
Durham
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect for all of us!”
Reviewed 18 February 2015 for a stay in February 2015

Just home from a lovely relaxing break in this lovely apartment. We made a last minute booking - rang Sunday and arrived Monday - and everything was ready for us, even the heating was on which is appreciated in February! Needed somewhere that could accommodate my 86 year old mother and it fitted the bill perfectly, the lift access and even the high back seats suited her! She shared a large comfortable room with my two daughters, and my husband and I had another double room down a short flight of stairs. Spent two days walking for miles - we took mam's wheelchair so she came too, enjoying all of what Scarborough has to offer. It was lovely at the end of the day to come "home" to such a lovely place where we could all relax. Would recommend this apartment to anyone!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the comfort and convenience of the apartment - and the lift!
Liked least: only one bathroom (toilet) , but we knew that before we got there!
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jun 2015
Hi and thank you so much for your excellent reviews, we are so proud of our apartment and really do relish getting these so that guests can make a good choice of where to stay in Scarborough, this just adds to our already list of fantastic comments received, so again thanks and hope to see you again sometime in the future. Sue & Dave
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roz A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Superb!”
Reviewed 25 September 2014 for a stay in September 2014
1
person found this review helpful

Loved this apartment. A real home from home. A very clean, fully-equipped apartment in a quiet location with plenty of parking spots in the street outside. I have a disability and found the lift invaluable. The owner was extremely approachable and when there was an issue with one of the taps someone was there within 15 mins to fix it! I felt quite sad to leave and would certainly highly recommend this property.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Atmosphere / quality of the property.
Liked least: Nothing I can say.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Oct 2014
Hello, thank you for your lovely review, as you know it always helps people to make a conscious decision to book when they read them. It was a pleasure having you, and hope you may come again sometime if needed, as yours was a very last minute booking but very welcome. Regards Sue & Dave
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carololle...
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastic and ideal location”
Reviewed 2 June 2014 for a stay in May 2014

Brilliant location and superbly clean-ideal for families and friendly and helpful staff-defnately will go back-we were in basement flat-very private and fantastic kitchen, bedrooms and fab bath. Highly recommend Heleina Apartments. Thanks.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: cleanliness and location
Liked least: difficult to get wi fi signal but we were in basement so understandable
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Aug 2014
Thank you so much for yet another lovely review, this apartment is probably our best one for location and views and we have loads of regular guests booking each year. Hope to see you again sometime. Sue & Dave
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mitchellr...
Poulton Le Fylde, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, quiet comfortable place to stay.”
Reviewed 2 May 2014 for a stay in April 2014

2nd floor, but small lift gave good access if you have problems with stairs. Quiet area, parking on road with scratch cards pre-paid within the rent. Linen provided, but no towels! Except two small tea-towels. Also no toilet paper! So make sure you have some with you. Good beds, clean and comfortable otherwise, be aware there is a flight of stairs down to the rear double bedroom. Heating good, well equipped kitchen, table would be cramped for six, ideal for four. Would use this place again though, well placed for the Spa complex and cliff walks, local shops and pub nearby. The cliff lift is at the end of the road, be aware of variable operating times.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Locality
Liked least: No towels or toilet paper
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Aug 2014
Again, many thanks for this review and so happy you had a nice time in our accommodation. I do say in my advert that towels are not included, hope that was an over-site on your behalf. Regards Sue & Dave
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevev100
Kettering, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Ideal holiday apartment”
Reviewed 2 April 2014 for a stay in March 2014

We spent an enjoyable weekend in March at this apartment, which we found to be well equipped, clean, warm and very comfortable. The location is good, just a short stroll from the sea front, shops and pubs. We had a warm welcome from the owner,Sue, who met us there at the prearranged time, and always managed to park right outside. The lift was handy for the luggage. I think we would definitely stay here again if we come back to the Scarborough area, although the booking process would be easier if you could pay by card online.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Apartment quality/ location.
Liked least: No towels supplied.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Apr 2014
Thanks for your kind comments, and for leaving the apartment in a nice condition ready for cleaning to our high standard, hope next time I may be able to get my head around making the card payments possible. I am having broadband installed very soon as well as this is such a popular holiday venue. Thanks again Sue x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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