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“Good food, but concerned”
Review of Cross Keys

Cross Keys
Ranked #144 of 289 Restaurants in Taunton
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 3 May 2018

We popped in here for lunch today. The menu is varied and the food we chose was good. We were left quite concerned about a couple of things. Firstly, they were not very busy but the waiters took quite a while to serve us, and after the meal were slow to come to the table to see if we wanted anything else. We wanted coffee but were left feeling that this was an inconvenience. They were really not interested. The other concern was that another diner was Vaping at the table. This was more than obvious from the smell and the smoke, but the waiter ignored this. There is a no smoking sign on the way in, but we did not see a no vaping sign. If this is allowed we will not be visiting again.

    • Value
    • Service
    • Food
Thank Loves2lunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, General Manager at Cross Keys, responded to this reviewResponded 3 May 2018

Thank you for your reviewof the Cross Keys. Your feedback is invaluable. I can confirm that gaping is not permitted in the pub. I will re-affirm this with all my staff. Thank you.

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60 - 64 of 623 reviews

Reviewed 30 April 2018

My partner and I visited yesterday and having previously sampled the Sunday Roasts we were hoping there would be some left by the evening, our wish was granted! We cannot fault the food, its lovely wholesome food which tastes lovely, comes out hot and its all cooked to perfection and the plate is huge so excellent value for money. Thanks Chef! The service was brilliant we were served and looked after by Chloe who is so lovely, friendly but professional, she was knowledgeable about the Menu and answered all our questions and made us feel welcome. We will definitely be returning!

    • Value
    • Service
    • Food
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, General Manager at Cross Keys, responded to this reviewResponded 1 May 2018

Thank you so much for rhis lovely review of the Cross Keys. I will pass on your conplinents to the staff and in particular to Chloe.

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Reviewed 29 April 2018

Went here for Sunday Lunch with my wife and dogs. We sat in the bar as the dogs were not allowed in the restaurant. Service was very slow but staff were friendly and made a fuss of the dogs. Good selection of ales but the food was very disappointing,the roast beef,which should be served red, was very overcooked and the veg was not fresh. It will not stop me from returning but next time I will eat off the main menu.

    • Value
    • Service
    • Food
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, General Manager at Cross Keys, responded to this reviewResponded 30 April 2018

Thank you for your review. I am glad we will see you and the dogs in the future

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Reviewed 29 April 2018 via mobile

Really enjoyed the Singapore noodle dish just added to the menu, the evening was very busy with a birthday party and large parties arriving but this didn’t impact on the service provided, staff are friendly and always smiling, attentive to ensuring you are happy with everything, we always enjoy going.

Thank TraceyCatlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, General Manager at Cross Keys, responded to this reviewResponded 30 April 2018

Thank you for your lovely review of the Cross Keys.

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Reviewed 29 April 2018 via mobile

Booked to have an evening meal at the Cross Keys to celebrate our anniversary, turned out to be a good choice.
My wife needs to have a gluten free diet, so it was good to see and hear how switched on they are about dietary requirements, especially the manager and his wife (having all the folders given to us to look through to check was a little off putting, but thankfully the manager was on hand to help and reassure us).
Wife had a GF pie, looked scrummy, I had belly pork which was scrummy, followed by a wonderful dessert.
All in all a great place to eat, just a few minor things, somewhat a long time between ordering and getting your food / drinks; had an empty vinegar bottle and salt pot; mayonnaise never arrived.
On leaving we was given a small bottle of presecco as it was our anniversary.
Thank you, we will come back.

Thank Countryciderman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, General Manager at Cross Keys, responded to this reviewResponded 29 April 2018

Thank you for this lovely review of the Cross Keys. So glad you enjoyed it so much. We look forward to seeing you again soon.

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