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All reviews wilbur suite spa break health club wedding reception town centre relaxation room lovely hotel bridal suite course meal function room every member of staff staff were excellent wedding venue food was lovely fantastic stay my mum from start to finish
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Reviewed 23 January 2018

Fantastic stay, restaurant was really good. 3 course meal to a very high standard. Room was clean and comfortable. Overall service in all areas of hotel was excellent. We will definitely be returning.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy R, General Manager at Bannatyne Hotel, responded to this reviewResponded 25 January 2018

Dear Rob L

Thank you so much for your short but very sweet review of your recent Spa Break with us. I am delighted that you had such an enjoyable stay with us and found the service to be excellent.

We do hope you make this a regular treat and we look forward to seeing you again soon.

Kind regards

Lucy Readshaw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

Huge range of equipment, plenty of space and good atmosphere to encourage you to train hard.
I use the weights/cardio although there are various classes, swimming pool and even Spa treatments. If you stay in the Bannatyne Hotel, you get free entry to the gym.

Date of stay: January 2018
Trip type: Travelled solo
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy R, General Manager at Bannatyne Hotel, responded to this reviewResponded 23 January 2018

Dear Sean H

Thank you so much for your fantastic feedback following you recent Bannatyne experience. The Darlington Health Club certainly is superb and offers the very latest in equipment and classes.

Any guests booking directly with the hotel do get complimentary access to these fantastic facilities.

Thank you for your time and we look forward to seeing you again soon.

Kind regards

Lucy Readshaw
General Manager

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Reviewed 22 January 2018 via mobile

My friends and I returned to Bannatyne's Hitel in Darlington for a spa break - my 4th time. I love this hotel - a beautiful, characterful building, lovely restaurant with a wide choice of excellent food and fabulous friendly staff, who are without exception customer-focused and seem extremely happy in their work. To top it all, it's great value, plus the Bannatyne spa is only a few minutes drive away. Fabulous! (Ps, the photo was from a previous visit, when the hotel was beautifully decorated for Christmas)

Date of stay: January 2018
Trip type: Travelled with friends
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy R, General Manager at Bannatyne Hotel, responded to this reviewResponded 23 January 2018

Dear Karen F

Thank you choosing to return to stay with us again and I am delighted that your party had such a great time...again.

Your feedback is lovely to read and I cant wait to share your review with the team....and we quite agree "we love this hotel"

Thank you for taking the time to share your feedback and we look forward to seeing you all again soon, for visit number 5

Kind regards

Lucy Readshaw
General Manager

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Reviewed 20 January 2018

Just a little romantic break, excellent service throughout, lovely evening meal in relaxing surroundings followed by breakfast the next morning. After a leisurely breakfast we made our way to the spa for a relaxing day with treatments

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DebbieT1417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy R, General Manager at Bannatyne Hotel, responded to this reviewResponded 23 January 2018

Dear Debbie T

Thank you for taking the time to share your feedback following your recent romantic break with us.

I am delighted that you enjoyed all elements of your stay including the food, surroundings and a hearty breakfast.

We hope to see you again very soon.

Kind regards


Lucy Readshaw
General Manager

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Reviewed 16 January 2018

Hotel was clean and receptionist friendly and helpful, we didn't realise that by booking through booking.com we didn't get breakfast or use of the Gym/Spa, wish we had booked direct because breakfast is very expensive.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 954darrellb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy R, General Manager at Bannatyne Hotel, responded to this reviewResponded 23 January 2018

Dear 954darrellb

Thank you for choosing Bannatyne Hotel, Darlington for your recent stay and taking the time to share your feedback. I am pleased that you found the hotel to be clean and offering a friendly service.

In terms of booking, we always recommend booking directly to ensure the best rates and complimentary gym access. Please contact our reservations team on enquiries.darlingtonhotel@bannatyne.co.uk for your future bookings

Kind regards

Lucy Readshaw
General Manager

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