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All reviews opera house quiet side street excellent hotel karlsplatz station breakfast buffet city centre short walk sparkling wine within easy walking distance quiet location breakfast was amazing would highly recommend this hotel main attractions beautiful city state opera old world charm cleaning staff
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Reviewed 4 weeks ago via mobile

We stayed at the hotel for five nights this november, and have never experienced a better stay at any hotel this size anywhere (and we have travelled a lot).The atmosphere was warm and welcoming and the service was professional yet personal. The breakfast was great; all you could desire and more. The rooms, lounge and bar very nice. The management and the employees has succeeded in making you feel at home away from home. We loved it, and will defenitely stay there again when in Vienna.

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank Ingunn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 2 weeks ago

Dear Ingunn M,

thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN.

Best wishes from Vienna
Yours KAISERHOF Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A quick city break to Vienna brought us to this gem of a place. Not only is the situation very convenient and walkable to the centre, but being in a side road it is quiet and away from the traffic. On top the is the very efficient double/triple glazing, good for light sleepers. Our room/suite 605 on the top floor was very spacious, lovely big spa bath and separate shower. Great Nespresso coffee machine, important for first wakeup juice. Delicious buffet style breakfast, we felt there was variation every day. Cannot be faulted.
We also loved the bar area for a nightcap and had very interesting conversation with the bartender. Sadly forgot his name, but would like to mention Lucy/Lucia from the dining area and Gerhard from the reception as making us very welcome. Cannot recommend highly enough

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank pandoraPetersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 2 weeks ago

Dear pandoraPetersfield,

thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN.

Best wishes from Vienna
Yours KAISERHOF Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The Kaiserhof has a long history and tradition to be a high quality hotel dedicated to its guests’ optimal stay. What makes it so special is the intimacy and personal experience one has here in a very tasteful and comfortable environment -so much more appealing than high end but large hotels. The staff are wonderfully genuine, the breakfast is exceptional, their spa is small but well equipped and tranquil, and we did not find a hotel lobby bar we preferred.
It is ideally located about 3 blocks west of the Ringstrasse. To explore the city it couldn’t be better but being off the ring presumably affects the price point which is exceptional for a hotel of this quality.
We would never stay elsewhere.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank C0H0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 2 weeks ago

Dear C0H0,

thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN.

Best wishes from Vienna
Yours KAISERHOF Team

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Reviewed 4 weeks ago

On a quiet street yet a few hundred meters from the Opera and the very centre of Vienna. The staff exemplary. Beautiful dining room serving a delicious buffet style breakfast. Very appealing and inviting bar. Well appointed room decor.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Vlado M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 2 weeks ago

Dear Sunshine817564,

thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN.

Best wishes from Vienna
Yours KAISERHOF Team

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Reviewed 4 weeks ago

We were fortunate to visit the beautiful city of Vienna in July 2017 with our family and September 2018 as a couple. Both stays were wonderful! A beautiful hotel in a great (quiet) location. The staff, especially Johannes, Lali and Sanjay were exceptional. Every restaurant recommendation given by Johannes was excellent. The rooms were well appointed and the breakfast (included) was delicious.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank SallyKfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 2 weeks ago

Dear Mrs. SallyKfive,

thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN.

Best wishes from Vienna
Yours KAISERHOF Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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