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Reviews (927)
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Traveller rating
287
468
135
29
8
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Reviewed 29 October 2018

Our room and service in hotel was good. We had our dogs with us and we needed to go and ask for the bag of pet products. In the morning the breakfast was very busy with basic service and food selection. Some customers were complaining that coffee machines were slow. Black sausages (musta makkara) were very good!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank benzi123456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilves_Tampere, Reception at Original Sokos Hotel Ilves, responded to this reviewResponded 31 October 2018

Dear benzi123456,

Thank you for your latest visit in Original Sokos Hotel Ilves! I'm happy to hear you enjoyed your stay, despite the little rush in the breakfast room. Our local dish, black sausage, is very tasty indeed!

Welcome again!

Best Regards,
Anna/Reception
Original Sokos Hotel Ilves

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018 via mobile

I stayed here with friends for a convention at the exhibition centre. Our room on 6th floor was comfortable, clean and well appointed. The beds were comfortable. We had tea making facilities. The shower was wonderful. Breakfast buffet selection was good. Underground car parking available but the spaces are small. There is a bus stop outside for buses straight to the conference centre. Hotel is well situated for city centre restaurants and bars.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Elizabeth S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilves_Tampere, Reception at Original Sokos Hotel Ilves, responded to this reviewResponded 31 October 2018

Dear Elizabeth S,

Thank you for your review and choosing Original Sokos Hotel Ilves! I'm happy to read about your stay with us. A warm welcome again!

Best Regards,
Anna/Reception
Original Sokos Hotel Ilves

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Reviewed 27 October 2018

The location of the hotel was very good. As well as the service. However, the room was not clean as there were some sticky stains on the floor and the bathroom left a lot to wish for. If there were not these issues with cleanliness, I would have been happy to pay the price. Eventhough we got our parking for free due the inconvienence and our comments were duly noted, I think that was not a fair compensation for the dulled spirit of our get-away-from-everyday

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vanha_reissaaja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilves_Tampere, Reception at Original Sokos Hotel Ilves, responded to this reviewResponded 31 October 2018

Dear Vanha_reissaaja,

Thank you for your feedback. I'm truly sorry there were issues with cleanliness. I will forward this message to our housekeeping manager to make sure this will not happen again.

I do apologize for any inconvenience but still, we would love to see you here again!

Best Regards,
Anna/Reception
Original Sokos Hotel Ilves

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Reviewed 23 October 2018

I asked higher floor at 2PM; got 3rd floor; asked again higher room but still cleaning other 4-7 floors (?!?!) ; understood room rate would have been same without extra upgrade. The room was just above night club entrance, Very noice when they close the club; could not sleep.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mheikkila127
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilves_Tampere, Reception at Original Sokos Hotel Ilves, responded to this reviewResponded 25 October 2018

Dear mheikkila127,

Thank you for your feedback. I'm sorry to hear you weren't satisfied with your room. Our check in time is at 3pm when all of the rooms are cleaned.

Despite the unpleasant experience I would like to thank you for your visit and wish you a more pleasant stay next time!

Best Regards,
Anna/Reception
Original Sokos Hotel Ilves

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Reviewed 19 October 2018

My room was lovely and tidy The .The landscape from my window was beautiful. Staff friendly and helpful. The hotel provides a self-contained impression. The only negative thing is that the car parking space is really cramped.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tarjamoisio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilves_Tampere, Reception at Original Sokos Hotel Ilves, responded to this reviewResponded 19 October 2018

Dear tarjamoisio,

Thank you for your review. I'm happy to read you've enjoyed the room and the nice view as well. Lovely to hear your stay was successful.

Hope to see you again!

Best Regards,
Anna/Reception
Original Sokos Hotel Ilves

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