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Reviewed 1 October 2018 via mobile

Clarion Helsinki is located in the Jätkäsaari harbour area. The coolest part of the hotel experience was definately the sauna and pool on the top floor. The room was nice and clean with a big window to the harbour area.

Stayed: September 2018, travelled with friends
Thank mgj30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info C, Guest Relations Manager at Clarion Hotel Helsinki, responded to this reviewResponded 3 October 2018

Dear mgj30,

Thank you for sending us your review.

We're delighted you had time to experience sauna & swimming above the rooftops of Helsinki. Thank you also for mentioning the room set -up & views. We can't wait to welcome back to Clarion Helsinki again.

Kind regards,

Jarkko Asikainen
Clarion Hotel Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

Brand new hotel, with a view on Helsinki Länsisatama.
20 minutes walk from Helsinki centre
Really clean and silent rooms.
The hotel allows a nice view of the sea, amazing during the long sunsets of Finland.
The breakfast buffet is excellent, the hotel provides also an early breakfast served in the lobby, useful if you must leave before 06:30 am. The staff is professional and gentle.
It's not easy to find parking in the Hotel neighbourhood, the hotel has no parking.

  • Stayed: September 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info C, Guest Relations Manager at Clarion Hotel Helsinki, responded to this reviewResponded 3 October 2018

Dear Andrea M,

Thank you for reviewing Clarion Helsinki.

Great to read you had time to take in the views across Helsinki & the Baltic. Also, a big thank you for mentioning our friendly staff & the tasty Clarion breakfast. Hopefully you'll find your way back to Jätkäsaari and Clarion Helsinki.

Kind regards,

Jarkko Asikainen
Clarion Hotel Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2018

Arrived at a busy time late afternoon but all check in desks manned and the last one along, free. The process couldn't have been more efficient and friendly. This place is the highest building in town so the views from the upper floors are awesome. Room just big enough and everything works.
The only small niggle was the rather limited choices on the restaurant supper menu. Although the food was very good, after the second evening, you'd probably be looking for somewhere else for more variety. Which is a pity as the 16th floor bar is a great start to the evening and the restaurant is so conveniently close by.
The breakfast choice was very good but although the restaurant is large, it can get crowded there at busy times and finding a table suitable for one was tricky.

  • Stayed: September 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Businessfellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info C, Guest Relations Manager at Clarion Hotel Helsinki, responded to this reviewResponded 3 October 2018

Dear Businessfellow,

Thank you for reviewing Clarion Helsinki.

Awesome to read you enjoyed your time with us and had time to take in all the amazing views. A huge thank you especially for mentioning tour front desk staff. It's the people that make the difference and I'm so happy you pointed out the friendly service. We can't wait to have you back, when your travels bring you to Helsinki again.

Kind regards,

Jarkko Asikainen
Clarion Hotel Helsinki

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Reviewed 28 September 2018 via mobile

We have had really bad experience today in the Skybar here.

Unfortunately, the quality of the drinks decrease drastically as well as the competence of some barholders.

The guy who had made our coctails for 15 EUR each didn't know neither the menu, nor the recipes of the coctail. He made coctails for us by just randomly mixing some liquids without tasting and without really measuring the ingredients, so the result was very diluted (due to too much ice) and poorly mixed liquids.

I've been to this Skybar several times in the past and really liked that coctail before. Deeply sorry that I need to change my choice of bar and drink in future!

Stayed: September 2018, travelled with friends
Thank katya757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info C, Guest Relations Manager at Clarion Hotel Helsinki, responded to this reviewResponded 28 September 2018

Dear katya757,

Thank you for taking the time to review our Sky Room bar.

I'm sorry your recent visit to Clarion's 16th floor was not what you were used to. We're proud of our professional service and tasty cocktails and I apologize if it wasn't the case this time. Our bar management will of course make sure everyone gets the best possible service & drinks in all our bars, at all the time.

We hope you'll return to Sky Room bar again in the future.

Kind regards,

Jarkko Asikainen
Clarion Hotel Helsinki

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Reviewed 27 September 2018

We received probably the friendliest welcome we have ever had anywhere (we arrived from a ship at around 8:00 a.m. but there was no problem checking in so early).

All the staff we dealt with were very helpful and friendly.

We upgraded to a higher room (well worth it). The view is superb. The room itself was very comfortable. We took room service in the evening rather than go down again. Our order arrived very quickly – and delivered by another very friendly member of staff.

Breakfast was excellent. The breakfast room is enormous so although several conferences were going on at the hotel there was plenty of room.

Anything bad? No, but just for balance let's mention those silly signs with things like "Clarion loves you" on them.

What more can we say? The place is civilised, efficient and friendly – just like Helsinki. I hope we shall be here again.

Room Tip: As high as your budget allows.
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info C, Guest Relations Manager at Clarion Hotel Helsinki, responded to this reviewResponded 28 September 2018

Dear Ian2109,

Thank you for reviewing Clarion Helsinki.

Awesome! Amazing to read your kind words following your recent stay.Thank you especially for mentioning the friendly staff, that's what really makes a difference. Also, Clarion believes in the importance of starting one's day with a varied breakfast, we're happy you thought so too. Hopefully you'll find your way back to Jätkäsaari and Clarion Helsinki.

Kind regards,

Jarkko Asikainen
Clarion Hotel Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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