We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (703)
Filter reviews
703 results
Traveller rating
196
328
140
31
8
Traveller type
Time of year
LanguageAll languages
More languages
196
328
140
31
8
Show reviews that mention
All reviews breakfast deal budget hotel great location train station free tea double doors rooms are basic central location bars and restaurants single bed short stay small hotel office building reception desk reception area room key walking distance
Filter
Updating list...
4 - 9 of 703 reviews
Reviewed 4 October 2018 via mobile

I stayed in this hotel for 2 nights in mid Sep. I took the airport train and was only a 10 mins walk from central railway station. A centre place surrounding by good restaurants, shopping malls, department stores (Stockmann was right in front of the hotel) and tourist spots (TeamLab exhibition in Amos Rex was just 5 mins walk). Nothing more could ask for in terms of location.

The room is clean but the facilities were a little worn out. A small room and I had difficulty to open my big luggage. WiFi reception was smooth and the staffs were helpful in general.

Stayed: September 2018, travelled solo
Thank Daybreak1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauriker, Asiakassuhdepäällikkö at Hotelli Finn, responded to this reviewResponded 3 weeks ago

Dear Daybreak1229, thank you for your review.

We are happy to read that you enjoyed our location and found the room clean and staff helpful. We do agree that our location could hardly be beaten - for instance the new and very popular Amos Rex is just about 5 mins away.

We are, however, sorry if you felt that the room was worn out and small. We've renovated all the rooms throughly within the last 5 years, but in heavy use they get a bit worn out, we can agree. For this reason we've started the renovation cycle again from the beginning and all of the rooms will be refreshed within a while. About the rooms' sizes: we've divided our rooms into different categories depending on their size, and we can naturally agree that the smaller rooms aren't that huge. We hope that these issues didn't cause you too much inconvenience.

Thank you very much for staying with us and warmly welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018 via mobile

The hotel is centrally located and everything is just a walk away. Rooms are clean, comfortable and good. Ladies and the Guys at the reception were very good and helpful. The lady helped us to check in little early.

Stayed: October 2018, travelled with friends
Thank Sushanth_kr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauriker, Guest Relations Manager at Hotelli Finn, responded to this reviewResponded 3 weeks ago

Dear Sushanth_kr, thank you for your kind review! We are really happy to read that you found our hotel nice and centrally located, and our rooms clean and comfortable. Special thanks for your feedback regarding our staff - we are really pleased to hear that!
Thank you for staying with us and warmly welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

Location is really in the city center shopping area.

Beds are ok and windows of the rooms can open. Big plus as many (fancy like Radisson/Hilton/Scandic) Finnish hotels have >23c rooms with aircon that doesn’t get it lower..they like it hot for some reason.

Shower is small and has that sticky curtain when turning but flow is good and temp too.

When requested you can get an ironing board + iron.

Breakfast needs to be taken from coffee corner across the street with a discount.(now 10 € when staying in Finn). Not too much choice but still fine.

Overall ok stay

Stayed: September 2018, travelled solo
Thank FelixSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauriker, Guest Relations Manager at Hotelli Finn, responded to this reviewResponded 3 weeks ago

Dear Felix S, thank you for your review.
We are happy to read that you found our location good and our hotel otherwise okay. Thank you for your feedback regarding the shower curtain, we'll see what we could do to improve them! Thank you for the feedback regarding breakfast, too. We are constantly looking for alternative breakfast places to recommend for our guests, and we'll continue doing so!
Thank you for staying with us and warmly welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018

Very central location in small side street. Not quiet, if room location faces street then expect evening entertainment. I was fortunate to have a room facing the other and quieter street. Stayed at 5th floor in a small abd very efficient room with the necessary facilities. Very friendly and service-minded staff. Breakfast deal with quaint and eclectic café across the street with great coffee, skyr and granola among the selections on the buffet.

  • Stayed: September 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ellen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauriker, Guest Relations Manager at Hotelli Finn, responded to this reviewResponded 3 weeks ago

Dear Ellen A,

Thank you very much for your review. We are happy to read that you found our location good and the room's facilities good enough. It is great that you found our staff very friendly and service-minded, too. Thank you for your feedback regarding the breakfast - we do also like the selection they offer!

About the noise: we can naturally agree that our very central location on a lively street has its cons, too, but we've recently changed all of our rooms' windows into new double ones with good sound insulation, so this shouldn't be a problem even in the rooms facing the lively street.

Thank you very much for staying with us and warmly welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

Lovely hotel on 5th floor. Helpful reception, nice spacious room, short walk to all sights - Esplanade, Churches, Harbour. Lots of restaurants, bars and shopping around. 200 meters from central railway station so convenient to take the train to St Petersburg

Stayed: September 2018, travelled as a couple
Thank mersie63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauriker, Asiakassuhdepäällikkö at Hotelli Finn, responded to this reviewResponded 19 September 2018

Dear Mersie63, thank you very much for your kind words!

We are really happy to read that you found us lovely and our staff helpful. We think that our location couldn't be better and we are very pleased to read that you agreed with us!

Thank you for staying with us and warmly welcome again some day!

Lauri / Hotel Finn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews