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All reviews kamppi shopping center central location excellent location nice hotel bus station breakfast buffet the heart of the city mini bar twin room business trip reception staff nice room standard room market square sauna chapel forum
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Reviewed 4 weeks ago

  • Stayed: October 2018, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 weeks ago

I would recommend this hotel for a stay in Helsinki.The room was exceptionally quiet and the breakfast selection was excellent. The hotel is well located for both city visiting and train travel. There are also plenty of shops and restaurants iwithin walking distance of the hotel

  • Stayed: October 2018, travelled on business
    • Value
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Review collected in partnership with ScandicHotels.com
Thank carolcoffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2018

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 October 2018

Staff perfectly trained. Cleaning of the room super. Perfect microclimate room. The gym and the sauna could be enhanced a bit more as far the time scheduled for access but it is already well extevded.

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
1  Thank an2nioaiello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018

We travelled from the US to Finland to celebrate a relative's 85th birthday. We arrived at the hotel at 9am and were told that our room would not be available until the 3pm check-in time, but to hang out in the lobby between 2-3pm in case a room came available early. When we checked in at 2pm we were told to sit where we were and a staff member would let us know as soon as a room was available. At 3pm, we went back to the counter and were told that they'd just given away 2 rooms with saunas (the room type we'd reserved) and that a room wouldnt be available until after 4pm (past check-in time). We eventually got our room at 5.30pm and sadly due to this delay and waiting in the lobby, missed the first half of the birthday party that we'd travelled all the way to Helsinki for.During our 2 night/3 day stay, our room was not cleaned once despite our multiple requests.We typically stay at the Hilton when we visit Helsinki but thought we would try something new; we will definitely not be staying here again. I do recommend the Hilton instead of this hotel to anyone who is visiting - it is a beautiful, warm hotel with kind and attentive hotel staff and delicicipus food options. Unbelievably, the room cost was cheaper at the Hilton than the Scandic, as well.

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with ScandicHotels.com
Thank ajhakk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Outi H, Johtaja at Scandic Simonkentta, responded to this reviewResponded 2 weeks ago

Dear ajhakk1
thank you for your recent visit at Scandic Simonkenttä and you feedback.
I´m so sorry to hear that you couldn´t get your rooms at 3 pm. I apologize also that our teammembers could not offer you possibility to use our public saunas for freshing.
We go through all feedback with our teammembers and do our best to improve service.

I wish you nice autumn!

Best regards,
Outi Hanhijärvi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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