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“Perfect Greek hospitality”

Review of Knossos Estate

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Excellent
87 reviews
Pool
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Panoramic views
Barbecue
Wheelchair ramp
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Overview
Villa -
7 Bedrooms, 4 Bathrooms, Sleeps 16
Rethymnon, Rethymnon Prefecture, Crete

Reviews from our community

Excellent - based on 87 reviews
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Reviews from our community

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Rob B
Devon, United Kingdom
Level 1 Contributor
3 reviews
“Perfect Greek hospitality”
Reviewed 22 August 2015 for a stay in August 2015

This villa provides the best of both worlds with the service and attention to detail that you would expect from a hotel with the privacy and freedom of your own villa.

We were a party of 14 including a baby and 2 young children staying at the villa for 10 days. As with other reviews the service we experienced was second to none. During the booking procedure all queries were answered personally and promptly putting our minds a rest that this was a professionally run villa.

Arrival was friendly and informative with several members of the villa team present to put names to faces. All of the members of staff were polite, friendly and always on hand to assist with anything we required. Of special note has to be Maria who arrives on a daily basis to make sure you have everything you need. Nothing was too much trouble including her fantastic effort to return some lost baggage. We simply gave her the details we had from the airport and she did the rest, keeping us informed of updates as the luggage made it's way back to us via Algiers and London!! We have stayed as a family at several properties over the years and Maria is one of the reasons this one stands out.

The Villa is exactly as it seems on the photos and is very well thought out. There are 2 identical villas on the site but they are laid out in such a way that you have complete privacy. Another stand out point for Knossos are the standards of cleaning. The staff are extremely thorough and friendly and it was great to have changes of linen and a complete clean through every few days. Everything worked as it should and on the odd occasion something went wrong it was rectified immediately. The villa offers a chef service for an extremely reasonable amount (19 euros per adult) for 3 courses. We took advantage of this on first and last nights and the food was fantastic.

In terms of location the villa is set with stunning views of the town and extended coastline in both directions. We found that walking to the town was impractical for us but that could be due to the children being with us and the great weather. There is a good bakery a short walk away but we found having hire cars was invaluable for runs to the bigger shops, town and exploring the wider island.

In summary this is a very good quality villa that exceeded all of our expectations. Central to this is the team who all worked tirelessly to ensure our stay was as comfortable and enjoyable as possible. Well done Knossos Estates.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pretty much everything
Liked least: Genuinely nothing we could come up with
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd R
Boston, Massachusetts
1 review
“Wish we had more time!”
Reviewed 20 August 2015 for a stay in August 2015

I cannot say enough good things about Knossos Estates! First, the communication I received from Nikos (owner) and his family was timely and excellent. The villa was just as described. Upon arrival we were greeted warmly by Maria, the property manager, and Manos, who works on the grounds. We were given an info packet, a brief orientation, and a bottle of wine and some raki! Maria was very helpful and at our disposal to help with tasks like having food delivered, ordering a taxi, suggesting places to visit on the island, etc.

The villa - very safe with a security gate and cameras on the property. 7 bedrooms and 4 baths, and air conditioning units in every room. Note that doors have to be closed for A/C to kick in. Two full kitchens and two washers for laundry. Wifi service indoors and outdoors. The pool was fabulous and great for kids, complete with pool toys. Seating in lounge chairs for 12+ people. Great view of the town of Rethymno and the sea below! The house is just off the exit from the main highway, and there is a bakery just down the street, a 5 min walk, that we visited every day. The location is great for day trips to Crete's best beaches, including Elefonisi, Falassarna, Balos, and Preveli.

Crete is an extremely affordable place to visit with most meals for our party of 10 costing between 80-120 Euros total! The villa is also an exceptional value considering the number of bedrooms and amenities.

In summary, an experience that exceeded my expectations.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: space, pool, wifi, location, security
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline S
Ireland
1 review
“EXCEEDED ALL OUR EXPECTATIONS”
Reviewed 15 August 2015 for a stay in July 2015

We have just returned from a fantastic holiday in this wonderful villa. A large group of family and friends from Ireland and the USA (aged between 10 and 55) spent an unforgettable 10 days in this amazing villa. Upon arrival we were warmly greeted by the manager of the villa Maria who had a glass of wine waiting for us. Maria wanted to make sure we were comfortable and showed us around the large luxurious villa. We were in awe of this beautiful place both inside and out. We had a wonderful view of the sea and and the sun set was speculator. Every second day the cleaners (who were extremely friendly and even baked us a delicious cake) cleaned and kept the villa immaculate. The whole outside which included the pool was maintained to a very high standard. Maria proved to be indispensable to us. She arrived every day with a smile to make sure everything was fine and was available to answer any queries we had. These included recommendations on site seeing, restaurants and activities which she personally even booked for us. We had a bit of an emergency (a very bad case of sunburn) - all we had to do was to call Maria and she arranged for us to visit a doctor which solved the problem. With Maria and her team we always felt safe, secure and totally taken care of at all times. Crete is a beautiful island and has an noncommercial feel to it. One of the highlights of our trip was a visit to another island called Santorini. We were able to take a fast boat to this island for a day. It is certainly well worth a visit. The younger members of our group loved spending time on the sandy warm beaches swimming, playing volleyball and doing other activities. We would highly recommend Crete and certainly this villa as a holiday destination. Thank you so much Maria and of course your staff for a wonderful unforgettable holiday. We would love to return some day!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beautifull Villa Very Spacious
Liked least: Difficult to get to from Chania Airport
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cliffhall...
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wish I had booked for 2 weeks.”
Reviewed 3 August 2015 for a stay in July 2015
2
people found this review helpful

This large roomy villa is great for large groups as it is very spacious. We were a family group of 11 ranging in age from 3 to 65. The grounds were great for the children to play in and the table tennis was enjoyed by all. Everyone spent hours in the wonderful pool with the children not wanting to get out. The villa is very well equipped with everything you need.
The villa team of Maria (manager), Manos (pool&gardens) and Lena (cleaner) are all very friendly and helpful. Maria arranged for us to eat in the villa one evening,delivering the meal,the food was superb. There is a local bakery a short walk away which is very handy.
In town there are numerous restaurants and bars.The trip on the pirate ship was great fun.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy G
Lerwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Family Holiday”
Reviewed 3 August 2015 for a stay in July 2015
2
people found this review helpful

Very nice villa, good size and great facilities for my extended family. The daily service was of a very high standard. Security was also good which added to the feeling of privacy. The kids loved the pool, especially in the evening when lit up. We also made use of the barbecue facilities. The location was in a very convenient location, short drive from Rethymnon beach and town centre and very close to the Crete national road. I would strongly recommend this villa for a large family, best one so far..

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Privacy
Liked least: The cost
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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