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“Amazing Villa, Excellent Service”

Review of Knossos Estate

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Excellent
91 reviews
Pool
The kiosk
The playground
Panoramic views
Barbecue
Wheelchair ramp
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Overview
Villa -
7 Bedrooms, 4 Bathrooms, Sleeps 16
Rethymnon, Rethymnon Prefecture, Crete

Reviews from our community

Excellent - based on 91 reviews
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Reviews from our community

Date | Rating
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VeronikaH...
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing Villa, Excellent Service”
Reviewed 2 May 2015 for a stay in April 2015
2
people found this review helpful

We decided to book this villa for a wedding ceremony for a small family gathering because from the photos, it looked like a great place. We were not dissapointed, what a luxury!
Before we arrived, the owner Nikos was amazingly helpful with assisting with arrangements, helping us organise decorators, wedding cakes, everything! Being that we had little control over it, there is always a bit of nervousness to see exactly what it will look like when we arrived... but it was perfect! Great job.
Not only that but for the rest of the stay the service was great. Maria was a wonderful and friendly host who was always there to help us if we needed anything, or even if we just needed advice on anywhere to go. Manos the groundskeeper was also fantastic, out there every day making sure the villa was perfectly maintained.
What also amazed me was that the other staff were also so friendly. The cleaner, Lina, was so friendly that she even brought us a cake on our wedding day, and played with our 10 month old baby while we were organising some things!
Overall, I can't imagine that we could have booked a better place to stay. I'd give it extra stars if I could!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Amazingly villa kept in absolutely perfect condition
Liked least: Nothing bad really, perhaps the option heating the pool? But it was quite warm in early May anyway.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NE123
Centre
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect week in a lovely villa”
Reviewed 22 April 2015 for a stay in April 2015
1
person found this review helpful

We had a fantastic week at Knossos Estate. We were helped before arrival with advice on car rental (thumbs up for Best Cars!) We were warmly met by Maria who was then on hand throughout the week to help with any questions and also to book takeaways, book taxis and help with just about anything we needed! The villa was ideal for our party of 8 adults, 6 kids and 2 babies. The cots and highchairs were ready and waiting and the villa was clean and had everything we needed. The outside is the real highlight of the villa - the views are amazing and the photos that I thought had been photoshopped are actually true to life! The cleaning lady came twice in the week we were there and Manos tidied up the pool area every morning - we felt really looked after. The town of Rhythmno is lovely and the harbour is very picturesque, although the restaurants are priced accordingly! If you're looking for real Creton food then try Zizis where the locals eat - it was great food and very reasonably priced. All in all we loved it!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The play area for the kids and the views.
Liked least: The pool was cold, but it was the start of the season so understandable.
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mmikulena...
Vilnius, Lithuania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb stay and excellent hospitality”
Reviewed 16 April 2015 for a stay in April 2015
2
people found this review helpful

We just spent a wonderful week at Knossos Estate in a large group of people (April 2015). The property was as advertised and perfectly matched our expectations. On top of that property managers really took care of our stay. Especially thanks to Maria for advises on sight seeing, arranging dinners and helping out with our grocery shopping (getting meat and fish). We found property clean and well equipped. It also had room service every other day when it is usually once a week. Plus if you are traveling with your children it is good to know that property owners is a family of doctors and they could provide you help in case of any emergency.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Hospitality of the owners
Liked least: wi-fi can be better
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoin34
Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Superb facility for families and large groups”
Reviewed 11 April 2015 for a stay in April 2015
1
person found this review helpful

What a place, beautiful villa, fabulous pool and excellent playground. The villa is gorgeous but the icing on the cake is the staff, Maria is super, nothing is too much trouble and she is a fountain of information. Magic Manos is most helpful and a solver of all problems. Lena keeps the place spotless. cannot recommend highly enough

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard W
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“fantastic family holiday”
Reviewed 8 April 2015 for a stay in April 2015
1
person found this review helpful

13 of us including 5 children had a wonderful time with something for everyone. The accomodation is stunning and the welcome was exceptional even though we arrived after midnight. We would recommend it to anyone.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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