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Reviews (1,527)
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All reviewsrooftop poolnice hotelexecutive floorbusiness hotelper dayfree wifishuttle bussyntagma squaremetro stationcleaning stafftop floormini barenjoyed my stayrestaurants and barssuperior roommain attractionsvisit athens
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Reviewed 24 April 2018

-ve
Price wise it was a bit overpriced.
Facilities, while it has free access to pool, the gym entrance is 12EU per day, this is SO disappointing, for a 5star hotel, for that price to pay extra for the gym - unbelievable...no matter the reasoning, unacceptable.

+ve
Location was great with good choices of restaurants and great place to explore Athens
Comfort - really amazing
Style - old but nice

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank Loizos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, Γενικός Διευθυντής at Divani Caravel Hotel, responded to this reviewResponded 26 April 2018

Dear Loizos V,

thank you for choosing Divani Caravel for your stay and for taking some time to share your review on Trip Advisor.

We appreciate your kind comments about the location, comfort & timeless style.

Kindly note that our fitness centre is equipped with the latest Technogym cardiovascular equipment & provides guests with fabulous views of the city of Athens.Last but not least our fitness centre well trained staff is always available to offer you any assistance you need during your training.

We will be more than happy to welcome you back and offer you more memorable experiences, as a member of the Leading Hotels of the World.

With appreciation.

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Reviewed 23 April 2018

Lobby great excellent paper quilling art ,fast check in,great continental spread in breakfast with few local specialties. Helpful staff.however a ramp to carry the luggage smoothly through front steps would be of help.though the staff is eager and willing to help.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank anjana w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, Γενικός Διευθυντής at Divani Caravel Hotel, responded to this reviewResponded 24 April 2018

Dear anjana w,

thank you for choosing Divani Caravel for your stay and for taking some time to share your review on Trip Advisor.

We truly appreciate your kind comment about the excellent service, staff and breakfast.

We take into account your comment about the ramp, since our main objective has always been to offer the best possible experiences and services to our precious guests.

We are looking forward to welcome you back and offer you more memorable experiences.

With appreciation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018

The hotel was very good - hotel was a bit retro but very presentable. Staff was great. The rooftop pool deck and bar area was small but has a great view. My kids loved it and one of my fond memories of our trip is from hanging out there. Our room suffered a bit from tobacco smoke billowing in from the hallway, but we had good space that fit our whole family. The location was fine too - some nice local restaurants and not too far from the sights.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank DRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, Γενικός Διευθυντής at Divani Caravel Hotel, responded to this reviewResponded 20 April 2018

Dear DRD,

thank you for choosing Divani Caravel for your stay and for taking some time to share your review on Trip Advisor.

We truly appreciate your kind comments about the staff and the view from the rooftop deck.

We are so glad to read that your kids had such a memorable experience.

Your comment about tobacco smoke, have been shared with my team and we will try to ameliorate the issue you mentioned.

Will be our pleasure to welcome you back and offer you more memorable experiences, as a precious member of the Leading Hotels of the World.

With appreciation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This is truly a 5 star hotel and you appreciate this from the time you approach the reception desk. All the reception staff are most friendly, helpful and very efficient at what they do. They arranged for us various restaurant reservations and certain deliveries, and always confirmed when the deed was done. I can truly say they are the best reception team ever!
We were given a room on Executive 7th floor which was spacious, comfortable and with all the amenities one would want. It had a large, fully opening window with a nice view of Athens which gave complete noise insulation when shut. The room featured an extra large king size bed with a very comfortable mattress and selection of pillows. Storage space is adequate and the lighting sufficient. The bathroom was spacious, luxurious and had an incredible variety of top quality toiletries in generous quantities which were refilled twice a day with the turning down service. We had everything we could possibly need, from the luxurious bathrobes, slippers down to shaving kit and toothbrush! We were being pampered all the way! The chocolates on the pillow last thing at night, was a great touch! The only very small observation was that the coffee tray was inconveniently placed below in a cupboard next to the well stocked mini bar, and had to be taken out and connected every time. (A minor and the only criticism!)
Room service was extremely fast and efficient and so was the free wifi system throughout the hotel that stayed connected for the duration of our stay.
Our visit was most enjoyable and we are really looking forward to returning soon!

Stayed: April 2018, travelled as a couple
3  Thank CaymanRedGuard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, Γενικός Διευθυντής at Divani Caravel Hotel, responded to this reviewResponded 10 April 2018

Dear CaymanRedGuard,

thank you for choosing Divani Caravel for your stay and for taking some time to share your exceptional review on Trip Advisor.

We truly appreciate your kind words about the staff, the room, amenties and service!

We are so proud to read that you had such a memorable stay!

We are looking forward to welcome you back and offer you more memorable experiences.

With appreciation.

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Reviewed 3 April 2018 via mobile

From studying Greek myths in Grade 5, my daughter has been fascinated with Greece and when she and I had the opportunity to visit in person, you can imagine our excitement. The Divani Caravel went out of their way to make our time extra special and when we saw my daughter's gorgeous birthday cake ( which was shared with our tour group in the lounge) well, it was amazing. Kind thanks for a wonderful visit. Comfortable rooms, glorious beds, excellent breakfasts, great location, wifi, cosy robes, rooms with views, all the amenities you could dream,....highly recommended! The foyer has the most massive chandelier. Lovely staff!

Stayed: April 2018, travelled with friends
Thank lemon910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, Γενικός Διευθυντής at Divani Caravel Hotel, responded to this reviewResponded 4 April 2018

Dear lemon910,

we are delighted to read your exceptional review and we are so glad that you had such a memorable experience!

We are proud that we make your daughter feel so happy during her birthday!

We truly appreciate your kind comments about the gorgeous birthday cake, the glorious beds, excellent breakfast, great location, wifi and room with divine views.

Will be our pleasure to welcome you back and offer you more memorable experiences, as a member of the Leading Hotels of the World.

With appreciation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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