This hotel really needs to change things around from management.
I stayed for two nights with my daughter, starting that the shower was draining the water out through the holes in the door and also it didn’t have where to put the soap or shampoo so the water out into the sink so I had to open the door which made the draining even worse .In addition, the tub did not have a curtain and when bathing there, the water was also draining away.
To make things even worse I had a pair of clothes of my daughter to get to the laundry. The first day I placed the shirt , pant and underwear in the laundry bag and filled out the paper , left it on top of the bed and left for city tour . Came back at night and the clothes was is the same place and my room was not cleaned . Called housekeeping and they said they
Were closed and that probably the housekeeper didn’t understand but they sent me towels . Next morning 8:50 am I called housekeeping and asked where was the best place to leave the laundry bag and the lady said had it to the housekeeper who is outside. I went outside handed the bag and the paper , the lady took the bag and said “no” to the paper . When I came back at night there was no laundry washed . I asked again the front desk and they didn’t know what to say. I left my part of my luggage for 3 days because I was going to another part of the island hoping that the when I came back they would’ve found my laundry bag. I came back for I night to leave back To my country and the guy was the same one I had spoken with and he had no answers. End of story the laundry got lost, no one not a manager or anybody could give an answer besides “what it something expensive?” One of the front desk asked . I had to leave at 3 am so there was no time to try to speak directly to a manager
The WiFi didn’t work either .