Wouldn't recommend this hotel. Staff was friendly and helpful but our room was tiny, didn't seem very clean, the toilet constantly leaked and our window view was of someone's laundry hanging out to dry from the next door building. Also it located in a neighborhood covered in graffiti which felt a little unsafe. Not terrible but I think there are better choices.

I recently stayed at, Wyndham Grand Hotel in Athens, from June 2, 2024, to June 6, 2024, and was extremely disappointed with my experience. Not only was I unable to sleep for the entire duration of my stay, but I also found the sanitary conditions of the bathroom and towels to be unacceptable.

As a 5-star hotel, I was shocked to find no provisions for foreign travelers, such as USB ports and international plugs. This lack of basic amenities was very inconvenient. When asked for plugs to use, I was told to go outside and buy what I needed (NO JOKE).

My stay in Athens, which I had planned months in advance, was completely ruined by these issues and the unhelpful attitude of your staff. I had high expectations given the reputation of the Wyndham hotel chain, having had positive experiences at Wyndham hotels in many countries.

I have communicated my dissatisfaction to several travel agencies, and they are prepared to publish my blog post detailing my recent experience, including photos and videos. However, I would prefer to resolve this matter amicably and avoid a social media campaign against your hotel. Therefore, I am requesting a full refund for my stay.

I have documented my issues with pictures and videos, which can be used as evidence if necessary.

Based on my experience, I would rate my stay at Wyndham Grand Athens as ONE STAR (for the roof over my head).

If you decide to stay at this hotel, I highly recommend requesting to view the room before paying. I tried to do this but was told it was against hotel regulations, which should have been a red flag.

We just had a single night stay here with a group tour.
Our room was large and very well-equipped, and the air-conditioning was excellent (quiet and very efficient).
The room and bathroom were superficially clean enough, but a bit dusty/sticky in less conspicuous places (noticed when I was looking for something I’d dropped!) There were also a few minor maintenance issues – For example, the soap dispenser brackets on the wall had clearly come away, so it was just standing on the counter, and the curtain had come off a few of the hooks so didn’t close completely. The view from the window was of a run-down small block of flats directly opposite.
The only restaurant/bar in the hotel is on the top floor. Both the hotel’s website and a sign in the lift suggest that there is also a restaurant called Fos on the ground floor, but this apparently does not actually exist – and a male receptionist was quite rude and dismissive when I asked about this.
The views of the Acropolis and city from the top floor of the hotel are fabulous – There is even a telescope (which functioned very well) on the terrace to enable an even better view!
We had a drink in the restaurant/bar after arriving, but despite the lovely views, we decided not to have dinner here as it seemed a little too warm inside and there was some loud music.
Breakfast was good, with a wide selection of choices as you would expect in a hotel of this class. (However, there was no food to order, such as omelettes.) The manager who greeted/seated us at breakfast was friendly and efficient. Despite the restaurant seeming quite small for the size of the hotel (and it was very busy), there was no queue and all the food items were constantly replenished.
I have noticed some other reviews have commented on the area in which the hotel is located. However, despite this – and my own comment about the view from our window at the back of the hotel – I would not say the area felt unsafe. We took an evening walk out of the hotel for dinner, and noticed that there seem to be a number of other hotels and restaurants in the area – indeed, two or three other hotels are visible almost from the front door. We were recommended an excellent restaurant which is almost next-door to the hotel.
For interest, the ‘Fallen Aviators Monument’ is on the roundabout just in front of the hotel!