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DRM168
Hamilton, United Kingdom

Lovely Hotel

5.0 of 5 bubblesReviewed 25 Apr 2024
Lovely hotel: comfortable, spacious rooms with a view of the Acropolis. Rooftop bar was relaxing with great range of food.
Date of stay: November 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zeus International, General Manager at Wyndham Grand Athens, responded to this review
Responded 1 week ago
Dear Guest,

Thank you for sharing your experience with us. We are delighted that you had a positive stay at our hotel.
It is wonderful to hear that you found our rooms comfortable and spacious, with views of the Acropolis. We are pleased that you enjoyed the relaxing atmosphere of our rooftop bar and the variety of food options available.
Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable experience at our hotel!

Kind Regards,
Maria Tzahani
General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,466)
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All reviews rooftop bar metro station nice hotel coffee machine acropolis view reception staff hop on hop off bus breakfast buffet is an amazing view top floor magda neighborhood taxis greece greek euro graffiti
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Reviewed 24 April 2024

**Check-In & Fees:** Quick check-in overshadowed by an unanticipated €30 fee, lacking clarity and contradicting the voucher's €2 fee notice.

**Room:** The twin room was cozy with all the basics, but the espresso quality was disappointing.

**Facilities:** Compact gym and pool. The spa remained closed, unresponsive to contact attempts.

**Dining:** Breakfast boasted a diverse selection, including gluten-free choices, marred by weak and unpalatable coffee.

**Staff Service:** Reception tried to assist, but some disorganization affected the experience.

**Sleep Quality:** The beds were comfortable, ensuring a restful sleep despite some elevator noise, which was manageable and okay with us.

**Value & Transportation:** The hotel provides good value, considering the location and breakfast, but their taxis are much more expensive than Uber.

**Overall Impression:** While the hotel's central location is a plus, unexpected fees and inconsistent service are deterrents for a future stay.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank yazanzaid00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2024 via mobile

If you want a good night’s sleep avoid this hotel like the plague. It’s located on a busy intersection and the traffic noise is non stop. Quite interior rooms are available but hard to get. I asked for one but was told the hotel was totally booked (it didn’t look that way to me due to lack of traffic in the halls or up in the lounge) so too bad for me. A really miserable night. The rooms are nice but the service is off. Never again will I stay here.

Room tip: Get an interior room
Date of stay: April 2024
Trip type: Travelled with friends
Thank phasmid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zeus International, General Manager at Wyndham Grand Athens, responded to this reviewResponded 1 week ago

Dear Guest,

The entire team of Wyndham Grand Athens would like to express their apologies.
We hope to host you in the future and have better memories of our hotel!

Kind Regards,
Maria Tzahani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2024 via mobile

We booked the Wyndham Grand in order to get our cruise from Athens off to a 5* start. We arrived at reception shortly after 7.00 pm after a full day trip from the UK and were quite impressed with the reception area. We proceeded to check-in and were really disappointed to be advised that due to a flood on the floor that we had been allocated we had to move to their sister hotel a couple of minutes away. This was the Wyndham Grand Residents and we were shocked to see that it was a far inferior establishment than our original booking - probably no more than a 3*. We remonstrated with the reception staff but were told that both hotels were fully booked and our only option was the one remaining room in the annexe. A young lady accompanied us across busy roads to the annexe and assured us that our luggage would follow shortly. Although friendly I am afraid that she quickly let herself and the company down by walking off without a word and instead left it to Matina working alone in the annexe to placate us. She was excellent and fully understood our concerns. She went above and beyond to assist and we eventually accepted her solution to the issue. I am afraid that I just don’t believe the story about a flood and I feel that staff at the Wyndham Grand Athens have let the group down. In my opinion we were bounced out of the hotel due to large conference bookings and instead abandoned in a 3* hotel overrun with 2 separate school kid trips! Overall 10/10 for the Wyndham Residence staff and zero for the 5* receptionists.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank andyccpc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 March 2024

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zeus International, General Manager at Wyndham Grand Athens, responded to this reviewResponded 1 week ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 March 2024

It is a decent property apparently newly renovated. The neighborhood is not the best really nothing there to be done. It is close to athens city center syntagma square only 4 metro station stops. The hotel has a great view of the acropolis from some of the rooms like the one I was in. Really majestic view.

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank mohamedtaha12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zeus International, General Manager at Wyndham Grand Athens, responded to this reviewResponded 1 week ago

Dear Guest,

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the majestic view of the Acropolis from your room. We appreciate your feedback regarding our hotel.
Regarding the neighborhood, we're pleased that our proximity to the metro station provides convenient access to explore Athens and its city center, including Syntagma Square and beyond. The metro system offers an easy and efficient way to reach various destinations, allowing guests to make the most of their time in the city. We hope you had a pleasant stay overall and look forward to welcoming you back for another memorable visit.

Kind Regards,
Maria Tzahani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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