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Reviews (1,489)
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All reviewsminute walkthe rivergreat hotelgood sizequiet hotelexcellent breakfastsingle roomfour star hotelcity centrehop on hopmain sightsroom was spaciousenjoyable staybeautiful citycentral portotaxicafes
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6 - 11 of 1,489 reviews
Reviewed 27 May 2018

Spent 6 nights in this hotel. Location is about 20 minute walk to the waterfront but that was fine for us as it was very crowded down there and we were happy to stay in a less touristy area.There is a bank and supermarket only half a block away and plenty of restaurants within a short walk. Hotel is clean and nice; we stayed in the 2nd building so rooms were modern although showing wear from the nicks and scuffs on the furniture. Room size was decent and the maid, Elizabete, kept our room spotless and everything looking great. The front desk employees were always available and friendly, especially Ricardo who was very helpful and friendly. We had room 103 and it did face some sort of school which could get noisy although not an issue after 5:30pm. Our room rate included breakfast which is served downstairs in a large room which was good as this hotel seems to cater to a lot of tour bus groups and the breakfast room could and did get very busy accommodating so many people at breakfast. The breakfast buffet was quite nice w/ eggs, pastries,cereals, fresh fruit, etc. And was usually well stocked unless we arrived at the same time as a couple of buses, then it seemed like the staff was struggling to keep up w/ the demand. All in all it's a nice hotel at the right price.

Room Tip: Maybe even numbered rooms that are not facing the school.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank skygds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2018

There are three really good things about this hotel. The location is near the main sights, it is a quiet hotel and the staff is terrific…helpful, friendly, personable.

The problems are as follows: The street where the hotel is located is a bit seedy. The furniture in our room was very tired, nicked, and worn. Outside our room was a LARGE stain on the rug…I’ve never been to a hotel with such an eyesore! There are no computers for guests to use (very unusual in a hotel of this size). I was told they were stolen, which I believe, and that the hotel chose not to replace them. This is a hotel of a major chain…hard to believe and that they would not replace them or that they couldn’t work out something to deter thieving guests from taking them. The little bar has just awful wine in a country that prides itself on its fine wine, but the waiters were wonderful.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Marshendplum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

The hotel is very clean and comfortable. Service is very good. It needs an urgent update and remodeling. Other than that is a good value. Location is good not excellent. Breakfast is included. Variety of items offer is good.

Stayed: May 2018, travelled with family
Thank Fipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2018

We visited Porto a few months ago and stayed at Eurostar das Artes for a couple of days. Room was not ready on arrival. Extra bed inside the room and not thoroughly clean which was a bit disappointing. However staff promptly sorted it out.
Massive and very comfortable bed. Bathroom and shower also very good.
Efficient staff. A great experience overall.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Guilherme W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Location is good. Easy to find.
We walked everything to the centre.

Rooms are clean and big enough.
Bed was hard/firm; Loved it! Nice bathroom. Shower in the bath (not easy for everyone). Good waterjet with the shower.

Staff is friendly.

We were able to get an extra late Check-out till 18:00 o’clock. For a Check-out after 14:00 you’ll need to pay €10 an our.

Take a Uber when you are tired of walking.
Really cheap in Porto!

Stayed: May 2018
Thank Ma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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