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All reviews river view rib restaurant great location across the river world heritage site port houses corner room opposite bank french doors dom luis bridge lovely hotel ribeira district port wine small balcony breakfast was excellent restaurants and bars old city
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Reviewed 18 June 2018

We thoroughly enjoyed our stay at the Pestana Vintage Porto hotel. The location was perfect for restaurants, shopping, walking around the city, etc. The hotel's staff were extremely courteous and helpful.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank Penny O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 25 June 2018

Dear Mrs. Penny O,

Thank you for your review regarding your stay at Pestana Vintage Porto Hotel.

We are very pleased to understand that you enjoyed your stay with us mainly due to our location in the heart of the city and our dedicated staff.

All the Pestana Vintage Porto Hotel team is looking forward to welcome you in a near future.

Warm regards,
Pedro Brás
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

We booked two rooms with lovely views of the river and the Luis Bridge in this historic hotel along the Douro river. A lot of activity right outside during the day with the large plaza and many restaurantsand shops nearby, but by nightfall all was peaceful for a good nights rest. Being seniors, we needed to be within walking distance as we had planned a walking tour of the historic old town and within walking distance, just over the Luis Bridge, to the port cellars on the other side. All that was fine, but you will need to get the parking directions from the hotel before arriving to the underground parking facility if you arriving by car---three blocks away and manageable if you have rolling or little luggage. Staff was friendly and responsive. Housekeeping was attentive to changing out the soft top mattress pad for my wife who was experiencing some hip discomfort after the first of our two night stay. Breakfast is the lovely main restaurant, serving up fresh eggs the way you like them and offering a wide selection of fresh hot and cold fare to start your day of touring. Easy to see why this property get the top rating in Porto.

  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
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Thank ButterballBurlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 25 June 2018

Dear Mr. ButterballBurlington,

Thank you for review regarding your stay at Pestana Vintage Porto Hotel.

We are very satisfied to understand that you had a great time with us. We took good note of your notes and we will pass them to the Managers of each area for them to understand what happened.

Looking forward to welcome you back in a near future.

Warm regards,
Pedro Brás
Front Office Manager

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Reviewed 17 June 2018

We stayed here for a quick overnight in Porto - shame not to be able to stay longer. So this review is brief. Overall impression was of courteous and helpful staff who take pride in their work and the hotel. We had a river view room which was comfortable with views of the river and across to the opposite bank. Based on limited experience I recommend this hotel.

  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank hoganhogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 25 June 2018

Dear Mr. hoganhogan,

Thank you for taking the time to review your experience in Pestana Vintage Porto Hotel.

It is a pleasure to understand that you enjoyed our impeccable service, our staff works very hard to satisfy our guests needs.

We are looking forward to welcome you back in a near future for a longer stay.

Warm regards,
Pedro Brás
Front Office Manager

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Reviewed 16 June 2018

Located at the bottom of a hill right on the river and in a popular square we were close to activities. Our room was on the 1st floor, not ground facing the river. While a staff member showed me how to use the air conditioning I was not able to work it on my own. We opened the window which allowed the smoke from people who smoked and walking past our window to waft in. I asked for a drink the bartender was not familiar with but followed my directions and it was delicious
Enjoyed sitting on the patio and having a drink.
Because of city construction taxis are not allowed to the hotel after 11 am. This was not a problem for us because we were able to walk.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank Acey15225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 17 June 2018

Dear Mr. Acey15225,

Thank you for your detailed review regarding your stay at Pestana Vintage Porto Hotel.

Our kind words towards our location is much appreciated, thank you for that!

We regret you were not able to work with our air conditioning, next time please let us know we are very pleased to explain as many times needed.

The restriction is only for private cars and is managed by the city hall. Taxis can come at any time until the door of the Hotel.

We are looking forward to welcome you back for another memorable stay.

Warm regards,
Pedro Brás
Front Office Manager

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Reviewed 16 June 2018

Ask for a room with a view of the water and you will not be disappointed. This hotel is right in the middle of the action of the hustle and bustle of a thriving waterfront culture with too many bars, hotels and restaurants to count. It's a short walk to the main streets for shopping and historic buildings. The breakfast buffet and greeters were excellent.

Room Tip: room with a view of the water
  • Stayed: June 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank anne p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 17 June 2018

Dear Mrs. anne p,

Thank you for your review regarding your stay at Pestana Vintage Porto Hotel.

Our location is indeed privileged in the middle of all the action nearby hotels, bards and restaurants. Thank you for your kind words towards our excellent breakfast.

Looking forward to welcome you back for another memorable stay.

Warm regards,
Pedro Brás
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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