The hotel room was modern and well equipped with toiletries, iron and ironing board. They even provided the Nespresso in the room. Family room was spacious enough for us with a child. We liked most about its location, right beside the metro station and a huge shopping mall and the sightseeing tour bus stop is right in front of the hotel.
A surprise for me was that champagne is available during the buffet breakfast!
One point of improvement is the staff may need more training in crisis and safety management. During my stay there was a fire and the fire alarm sounded. When we evacuated our room and arrived at the hotel lobby, there was no staff to manage the anxious crowd and the only 2 staff standing behind the counter was unable to answer the numerous questions that guests had. I saw some old folks had been injured which I suspect was because it was still early morning and they were half awake plus the corridor was smoky. More could be done to handle situations like this better.More
- Free Wifi
- Breakfast included