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Reviewed 25 February 2017 via mobile

If you want to be in the center of Lisbon, where you are in the middle of everything but don't want to necessarily feel surrounded by everything and everyone, this is the place. It is a vintage hotel of great quality, with a gorgeous lobby, beautiful bar area and wonderful staff. And superb rooms. Not to mention the amazing breakfast area and buffet, which is included with your stay! Would definitely stay here again!

Stayed: February 2017, travelled with friends
1  Thank Bruce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded 3 March 2017

Dear Guest,

Many thanks for taking the time out to leave your kind review on your recent stay at the Avenida Palace. We were really happy to know how much you appreciated our hotel, its décor and also its location.

Thank you also for your remarks about our staff, who you found to be wonderful. I will not fail to convey your feedback to the entire team.

We look forward to welcome you back in the near future.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Yours Sincerely,
Pedro Miguel Costa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017

From the moment we arrived we were thoroughly looked after, an amazing hotel, staff could not do enough for you, breakfast, what can I say, the choice of food was wonderful. The rooms were spacious and beds too comfortable, lovely.
The hotel is situated in the most central of positions, all amenities within walking distance. We had a thoroughly wonderful time, Lisbon is a beautiful city, here's to the next time cheers Hotel Avenida Palace for looking after us so well.

Room Tip: Had a room looking onto main square, found it quiet at night, might be a little noisy in mornings.
  • Stayed: February 2017, travelled with family
    • Location
    • Rooms
    • Service
4  Thank lizcairns2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded 2 March 2017

Dear Guest,

Thank you so much for the excellent rating on TripAdvisor and for writing such a kind review.

It was a pleasure to know that you had a thoroughly wonderful time with us and that you felt so well looked after. Your kind words about our hotel, its services and also about our staff are much appreciated and will be passed to the entire team.

I look forward to welcoming you again, very soon, to your new Lisbon residence.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Kind regards,
Pedro Miguel Costa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017

Having stayed here several years ago we decided to make a return visit and found the hotel still elegant, comfortable with high level of service. We had a deluxe room overlooking the square , very quiet with lovely decor like the rest of the hotel. Several times we enjoyed a drink in the elegant lounge after full day of sightseeing and felt we were living in a palace. Breakfast service was run very efficiently with delicious quality produce in the stunning dining room. Personal touches like the welcome bottle of port, complimentary water and chocolates left in the room daily added to the excellent level of service the hotel provides.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank mywonderfuljourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded 25 February 2017

Dear Guest,

Thank you for returning to the Avenida Palace and for taking the time to leave your feedback on TripAdvisor. It was indeed a pleasure to read your kind remarks about your return visit and to know that you found our hotel "still elegant, comfortable with high level of service". This means a lot to all of us.

I am also delighted to know how much you appreciated our little touches.

It would be a great honor to welcome you back, very soon, to your Lisbon residence.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Kind regards,
Pedro Miguel Costa

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Reviewed 23 February 2017

We recently stayed in the Avenida Palace for a short trip of 3 days. Everything was handled smoothly. We had booked two rooms for our family of 4. On early arrival, 1 room was made available to us immediately -- that is such a convenience after an early morning start! The hotel is very well located with most sights, restaurants, etc. nearby or a short cab ride away.
The rooms were standard sized, not large but comfortable enough. We had rooms on the street side, so there was some vehicle noise at night.
The breakfast buffet was very good with lots of choices every day and sufficient seating so that there was no waiting time.
Highly recommend the hotel.

  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank skandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded 25 February 2017

Dear Guest,

Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to other travelers. I am thrilled to know that you chose our hotel for your recent family trip to Lisbon.

I really appreciated your review and am delighted with your kind comments about our hotel, its location and services.

I look forward to welcoming you all back at the Avenida Palace for a longer stay.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Kind regards,
Pedro Miguel Costa

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Reviewed 23 February 2017 via mobile

Nestled between the Rossio train station and the Restaudores subway station. The hotel is in the heart of it all, it is also a short walk or ride from the Sodre station which will quickly bring you to Belem. The airport is a 15 euro taxi away.
The hospitality I was met with was nothing short of gracious. Our room was tucked in the nook between the hotel and the train station and offered a fantastic view of Castelo de S Jorge.
The breakfast provided was a varied buffet of fresh treats with again, A welcoming service.
The concierge was always up to answering any little questions we had for touring, which they probably answer a dozen times a day and didn't hesitate to help arrange for transports etc.
I was in and out quickly so I did not partake in the bar or massage service. I passed through the lounge and the decor was classical as is the rest of the building with ample comfortable seating.
There is no pool and the gym leaves much to be desired offering a few cardio equipment and a couple yoga mats.
That being said they exceeded my expectations in hosting my fiancé and I.

Stayed: February 2017, travelled as a couple
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded 25 February 2017

Dear Guest,

It was an honor to host you and your fiancé at the Avenida Palace. I am thrilled to read your remarks about our hotel and services and thank you for rating us with five stars.

Our team constantly strives to achieve a high level of quality and I am very pleased that we have exceeded your expectations. Your kind words are much appreciated and will be a great source of motivation for the entire team.

It would be an immense pleasure to welcome you both again, very soon, at the Avenida Palace.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Kind regards,
Pedro Miguel Costa

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