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Reviews (502)
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Reviewed 2 May 2018

We thoroughly enjoyed this hotel. Our room was fabulous, from its soothing decor, the wonderful bed, and the most awesome shower ever.
The service was the best that we have ever experienced. Every one went out of their way to accommodate us. We HIGHLY recommend Corpo Santo!

Room Tip: We stayed in the suite on the top floor. It was very roomy.
  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank welshshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joana M, Guest Relations Manager at Corpo Santo Lisbon, responded to this reviewResponded 4 May 2018

Dear welshshouse,

Thank you very much for your valuable comments, specially regarding the hotel amenities and our staff.

The Corpo Santo Lisbon Historical Hotel is still a recent addition to downtown Lisbon, and reviews such as yours make us proud to know we were able to help more visitors fall in love with our city.

It was a pleasure to have you stay with us, and we hope to enjoy the privilege of your company again soon.

Best regards,

Joana Melo
Guest Service Manager

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Reviewed 2 May 2018

I was at Lisbon for a two day trip. The Hotel is perfect located to discover the city. Mordern but friendly warm boutique-style. The Service is excellent. Very friendly and helpful stuff. Rooms are very nice and quite. The breakfast is great. Every evening the hotel offers at the lobby some wine and snacks for free. The Hotel Restaurant, open for public, offers great Food for lunch or dinner. The bar offers great cocktails and drinks. At all: the perfect place to stay at Lisbon.

  • Stayed: April 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank albertobruni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joana M, Guest Relations Manager at Corpo Santo Lisbon, responded to this reviewResponded 4 May 2018

Dear albertobruni,

We appreciate you sharing your thoughts about our Corpo Santo Lisbon Historical Hotel, specially regarding our location and amenities.

Also, thank you so much for accentuate our staff who is always smiling and ready to go the extra mile to make your stay as pleasant as possible. With us, nothing is too big, and no details are too small.

We will always try our utmost to meet our guest’s every need.

Kind Regards,

Joana Melo
Guest Service Manager

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Reviewed 1 May 2018

Our first five days in Portugal were spent at Corpo Santo and our stay was flawless. Although just open for eight months this boutique hotel executes on all fronts, in my opinion. Normally there’s something to complain about during a multi-day stay at a pricey hotel but honestly I’d be stretching to find a substantial flaw.
The entire staff, particularly guest relations manager Joana and doorman Nuno, went out of their way to create a personalized and professional relationship with us and other guests.
The morning after arrival we went with Joana on the free two-hour walking tour of the neighborhood — just what was required for orientation after the long flight from Canada. She provided a perfect insider’s guide to the nooks and corners of this great city.
Aside from the extensive buffet breakfasts we twice ate at the hotel restaurant Porter rather than venture out on rainy evenings. The meals and service were just as good as the more renowned restaurants we dined at outside. Competitively priced as well.
A tip: head down into the basement to check out the fine preservation of a section of the medieval Lisbon fortification wall. It was unexpectedly uncovered during the hotel’s construction and fortunately saved as a historic treasure. Fascinating.
Room tip:. For those who are tall, as I am, you may not care for the charming rooms on the top floor(5th). They’re under the eaves, and the room ceilings slope toward corners and may cause head contusions if you’re stumbling to the bathroom in the dark. I did adapt quickly, though, and found the grand views, detailed finishing and spaciousness of our junior suite overcame the inconvenience. My wife, at 5ft,4 inches, loved the room's unique architecture.
All in all, Hotel Corpo Santo met all the expectations of a very well travelled couple —so much so that we booked again for our last night in Lisbon after two weeks touring the country.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joana M, Guest Relations Manager at Corpo Santo Lisbon, responded to this reviewResponded 1 May 2018

Dear Ron N,

Thank you very much for such a detailed review.

Our team is delighted to know that we were able to make your stay, a truly memorable experience.

The Corpo Santo Lisbon Historical Hotel as you said before is a recent addition to downtown Lisbon, and reviews such as yours make us proud to know we were able to help more visitors fall in love with our city.

Also we are specially happy to hear you enjoyed the walking tour as it was envisioned to create a unique experience for each of our guests.

Our main purpose is to make the guests feel uniquely looked after, and your insights are an essential way for us to reach that goal.

See both of you in two weeks!

Best regards,

Joana Melo
Guest Service Manager

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Reviewed 30 April 2018 via mobile

We stayed here with our children for 2 nights. When we arrived they couldn’t find our reservation and it took way too long the checking in. They weren’t particularly friendly, nor impolite, but you expect a certain proficiency and kindness when being in a 5* hotel, but they didn’t get there. Breakfast is ok, not amazing as they sell it. Service at breakfast is horrible.

Stayed: April 2018, travelled with family
2  Thank MariaLuisa17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro P, General Manager at Corpo Santo Lisbon, responded to this reviewResponded 8 May 2018

Dear Mrs. Anne Marie


Thank for sending us your feedback.

We are sorry that you found our service, not up to your expectations, I personaly took the time to talk with our front office officer, that made your check in, and apart of the time that it took to identify your reservation, we feel, that we might not have shared our commitment with our Guest satisfaction.

Best regards,

Pedro Pinto

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Reviewed 30 April 2018

We stayed 3 nights at this property during our recent visit to Lisbon. We booked the property based on reviews we saw on the internet (including Tripadvisor). Was undoubtedly the best stay we had in Portugal during our 8 day trip. Everything was top-notch about the property - (a) The Location - Walking distance to Baixa/Chiado and Alfama districts and a stone's throwaway from the Timeout Market. (b) Guest Services - everyone was friendly and helpful. We even got upgraded to a suite. Other small touches included welcome drink, a bottle of port in your room etc. (c) Breakfast with tons of great options and (d) The Room - a very well appointed room with a number of amenities including a Nespresso machine. The Gym is a pretty small, but, the fact that it is adjoining a well-preserved 14th century wall (enclosed within the hotel). makes it an awesome experience. If I can say more great things about the hotel, I certainly would, but, I am getting close to 100 characters. Book this place when you are in Lisbon. You would totally love it

Room Tip: Every floor has an unique smell. Be sure to pick one that you love
  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank shyamvenugopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joana M, Guest Relations Manager at Corpo Santo Lisbon, responded to this reviewResponded 1 May 2018

Dear Shyamvenugopal,

A heartfelt thanks for your generous review.

The Corpo Santo Lisbon Historical Hotel is always striving to provide the best service possible for our guests, and it is wonderful to know we were successful during your stay with us.

We were specially grateful for your remarks concerning our location, amenities and our historic Fernandina Wall.

Also, we were very proud about your comments regarding our staff.

It was a pleasure to host you in Lisbon, and we hope to be able to do so again soon!

Kind regards,

Joana Melo
Guest Service Manager

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