We stayed at the Gulbenkian Apartment for 10 days - my husband our baby daughter (8 months) and my parents.
We booked the apartment on Booking.com.
A bank transfer for 30% of the total amount after the booking was confirmed by Maria José Veríssimo (one of the persons responsible for the apartment). Maria was very kind by e-mail and quickly ensured us that there would be a baby bed and a high chair in the apartment (which was one of my biggest concerns). She also arranged a private transfer to pick us up at the airport for €30. With a baby and a lot of luggage we accepted the offer immidiately. Maria quicky confirmed the private transfer and on the day of the arrival the driver was at the arrival hall at the airport waiting for us with a paper with my name on so we could find each other.
The driver was very kind and she helped us with all our luggage and told us about the places we passed on our way to the Gulbenkian Apartment.
When we arrived a man named Julio was at the appartment welcomming us.
We got an apartment on the 1st floor (there is an elevator) and when all 5 og us was at the apartment, Julio gave us the grand tour - and the apartment was amazing. There was a long hallway with 2 bedrooms at one end (both with a lot of closet space/walk in closet and bathrooms with toilet, sink and huge shower). The baby bed was already placed in one bedroom. Also there was a third bathroom (toilet, sink and a huge shower). At the other end of the hallway there was a very spacious living room with and open (with a sliding door) fully equiped kitchen with a combined washing mascine/dryer, iron board and iron and a wacuum cleaner erc. The living room had a large sofa, a coffee table and a dining table with 6 chairs and the high chair for the baby.
A part of the living room had a sleeping sofa and a balcony and could be separated from the rest of the living room with sliding doors.
Because the apartment was that huge, every night our daughter fell a sleep in the room with the balcony and we could close the sliding doors and she would still be right next to us during dinner and the rest of the night, and when we went to bed later at night we carried the baby bed back to our bedroom - perfect solution and great facilities!
During our 10 days stay we had some e-mail correspondence with both Maria and Julio and they were so helpfull both of them with advicing us in regards how to get around in Lissabon and helping us book taxis to museums etc. They also arranged a private transfer back to the airport - the same driver who had picked us up when we arrived to Lissabon.
The location of the apartment was perfect for us. A mini market 20 meters from the apartment and only a short distance to a metro.
We will definitely stay at Gulbenkian Apartment next time we visit Lissabon and I hereby give Maria, Julio and the Gulbenkian Apartment my highest reccomendations.