After having arrived later than late we (6 of us) arrived at this lovely hotel in an area that after midnight made us a little uneasy, but the late night reception staff member George was so nice and helpful that all our fears were put to rest....the room was clean, bathroom was lovely and the bed, mega comfortable!...we also later found out that one of our rooms had a lovely sitting area so not all the rooms are the same, perfect for happy hours.....the buffet breakfast the next morning which was included was great!....there was something for everybody, from sweets to savouries.....the reception staff, a group of young professionals were incredible, helping us with everything from directions to everywhere to restaurant recommendations......Both Sarah and Daniel pretty much walked us through everything we required, thank you to you both!!....helping us with the hop on/hop off bus tickets which was a great overview of Lisbon!, .....took both lines which took the better part of the day but we felt was so worth it!....to getting to the train station where we went to Sintra to take a day tour of Sintra to Caiscais with a young man working for a tour company called Wondervan.... Tomas was fabulous and this tour is a definite must do if in Lisbon!....As we were renting a car and the hotel did not provide parking, we were once again helped with where to park within the closest proximity to the hotel!...and the best part was that yes, the hotel did not have a license to sell alcohol but we were able to purchase, not but a few minutes away, not only our wonderful Vinho verde that we were introduced to on our Sintra tour, and port, but fabulous cheeses, snacks and munchies at an incredible price to make our happy hour even happier!....we were also able to sit outside enjoying that Vinho verde and relax after a long day of sight seeing!....just down the street is a beautiful church which looks from the outside very unassuming but do go in as it is quite lovely!...the metro is also a mere few minutes away ....the waterfront is a wonderful area to explore!!...Lisbon is all about walking and exploring and from this lovely hotel there is plenty to see so enjoy!....come and see for yourself!.....