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Reviewed 1 March 2016

Rooms are great and the hotel in the inside is great. Indoor pool, jacuzzi and a gym and the experience was great. Things that i didnt like (for a 5 stars hotel): no one was at the door to help with the luggage...and inside no one asked if we need help. breakfast was great but...compared with others 5 stars hotel...probably i expect more.

Stayed: February 2016
Thank Vítor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Public Relations Manager at Montebelo Viseu Congress Hotel, responded to this reviewResponded 11 March 2016

Dear Vitor,

Thank you for your comments, we took note of the details presented, and we look forward to improve according to the expectations of all our guests.


best regards
Montebelo Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2016 via mobile

Stayed for a few days and overall happy with the stay.

Did not stay much time in the hotel except in the room which were big and clean with a good view of the city as the hotel is on a small hill. The city center is a 10 min walk to the beautiful city center of Viseu where several nice restaurants are located.

The breakfast buffet was ok but nothing special.

Stayed: July 2015, travelled as a couple
Thank Casper W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Public Relations Manager at Montebelo Viseu Congress Hotel, responded to this reviewResponded 11 February 2016

Dear Casper,

Thank you for your comment.

we hope to see you again.
Montebelo Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2015

This is not a 5 star hotel. I stayed in November 20 and in my room I found a hotel evaluation sheet filled by another person with the date of 13 September. I also found dirty cups of coffee and the door of my room had so much dust that the name of a child has written as well as the brand of his hand (when you pass you finger through the dust) .
They also charged me 25 cents to print a sheet. The beds were comfortable and the decor was simple and modern. But this shouldn't be considered a 5-star hotel.

  • Stayed: November 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank aportuguesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2015 via mobile

The architecture and the interior decoration let you know that this is not a a new hotel, even though it has been refurbished 6/7 years ago. So it's the services and the staff that makes it a five star hotel.
The outside swimming pool isn't large enough for the number of guests interested in refreshing themselves.
On the day we stayed at the hotel, a DJ was playing house music by the pool. It's an interesting idea to distract you from the kids screaming around. But by the end of the afternoon, the DJ got excited and the music became a bit noisy.
Nice and varied breakfast. Good pillows & sheets. Good shower. Kind staff.

Stayed: August 2015, travelled as a couple
Thank AMCM1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2015

Fantastic motel by a lake (aguieira dam) with 5 star facilities large swimming pool beautiful gardens, very nice restaurant and bar. It has also lake activities like boats and kayaks. The houses can be a bit far from the main building so when you book try to find out where is your house/apartment.

  • Stayed: April 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Manzarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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