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Reviews (1,205)
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All reviewsold palacenew wingmichelin starmain buildingspa winggarden roompalace roomsoriginal buildingupgraded to a suitebeautiful hotelgardens are beautifulpublic roomswelcome drinkindoor poolluxury hotelportuguese historyold section
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37 - 42 of 1,205 reviews
Reviewed 23 January 2018 via mobile

Nothing could be faulted. The room and service outstanding. The meal in the restaurant was even better. We had a fresh vegetable entree. What the chef created with that was extraordinarily good. Other meals were just as good. The grounds are beautiful to walk around, and the location just over the river from the old town was also good. Definitely stay here!

Stayed: January 2018, travelled as a couple
Thank HappyWanderer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 February 2018

Dear Guest. Many thanks for sharing your comments about your stay. We are very pleased that you enjoyed your stay with us, particularly the quality of our service and restaurant. We hope you come back soon.
Yours sincerely
Alberto Gradim - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

We stayed for 2 nights in late October and we were fortunate enough to be upgraded to a suite which was excellent. Our suite was in the new building with views to the expansive gardens. We dined in-house one night and the meal and service was very good. Buffet breakfast was also very good. Grounds at this hotel are lovely. Staff were both friendly and helpful.

  • Stayed: October 2017, travelled as a couple
    • Cleanliness
    • Service
Thank Ruth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 January 2018

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Dear Guest, Thank you for taking time to share your experience at our hotel. We are delighted to hear that you had a nice stay with us. I sincerely hope to welcome you back on your next visit to Coimbra.
Best regards
Alberto Gradim- Hotel Manager

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Reviewed 12 January 2018

Perfect stay in less than 24 hours. Knowledgeable staff welcomes you and provides all the information you need for your stay in Coimbra. Places to visit and eat about town. The room was in the palace, extremely well located, spacious, with all the amenities you might need. In the Bamboo Garden SPA we had a wonderful massage for two with the right ambiance music and perfumes. Next was a free welcome drink in the Bar and a gourmet dinner to remember in the Arcadas Restaurant. In the morning an excellent buffet breakfast and , last but not least, a visit to the romantic gardens. Just Beautiful.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Carlos O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 January 2018

Dear Guest, Thank you very much for your review. It was a pleasure to have you as a guest and we are very pleased that you have enjoyed the service provided. The entire team look forward to welcoming you back again.
Best regards
Alberto Gradim- Hotel Manager

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Reviewed 3 January 2018

This hotel has the most beautiful gardens I have seen in a Hotel, the staff is super nice and the decor makes you feel in another century with style, the rooms are nice, my only complain will be the smell on the bathrooms , it seems there is a problem with the water on the property , besides that its a great experience and the food is very good

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank rrr2000tv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 January 2018

Dear Guest. Many thanks for sharing your comments about your stay. We are very pleased that you enjoyed your stay with us, particularly the quality of our staff and food. We hope you come back soon.
Yours sincerely
Alberto Gradim - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017

Pros :
Nice rooms, very comfortable beds
Huge gardens
Peaceful & quiet


Cons:
Not in the city centre - about 20 mins walk
Not many restaurants and shops near by. However it is within walking distance to Restaurante Piscinas do Mondego, which was good.

Stayed: December 2017, travelled with family
Thank anne332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 January 2018

Dear Guest. Many thanks for sharing your comments about your stay .We are very pleased that you enjoyed your stay with us.
Best regards
Alberto Gradim - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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