We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
D4671UGmariam
Shoreham-by-sea

Beautiful Location

4.0 of 5 bubblesReviewed 4 weeks ago
The pousada de Sagres is in a stunning location, on top of a promontory with gorgeous views of the ocean, the Sagres fortress and the Cape São Vicente with it's lighthouse in the distance. The food is very good and service in the whole hotel is excellent. Attentive staff in all areas, particularly in the restaurant. The rooms are comfortable and functional though not very large. We had a very pleasant and enjoyable stay.
Date of stay: October 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this review
Responded 4 weeks ago
Dear Mr./Mrs. D4671UGmariam,

Thank you for your feedback on your stay at Pousada de Sagres.
We are pleased to read that you enjoyed the experience and our team's dedicated, attentive, and professional service.
Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.

We were also glad to read your enthusiastic comments about our location, as we take great pride in being able to offer a great experience to our Guests, in and aournd Sagres.

It was a great pleasure for us to welcome you as our Guest.
We would like to thank you for staying at Pousada de Sagres, and we look forward to welcoming you again soon.

Best regards,
Miguel Joaquim - Front Desk Manager
Pousada de Sagres
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Hotels.com
  • Expedia.com
    $207
  • Trip.com
0.5 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
  • Priceline
  • Expedia.com
    $145
  • Hotels.com
0.8 km from Pousada de Sagres - Charming Hotel
Free Wifi
Outdoor pool
Snooker
  • Hotels.com
  • Expedia.com
    $130
  • Priceline
0.1 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Expedia.com
    $166
  • ZenHotels.com
  • Lol.travel
0.7 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $125
  • Priceline
0.7 km from Pousada de Sagres - Charming Hotel
Free Wifi
  • Priceline
  • eDreams
  • Lol.travel
0.7 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $316
  • Priceline
1.9 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $117
  • ZenHotels.com
1.3 km from Pousada de Sagres - Charming Hotel
Free Wifi
Pool
  • Hotels.com
  • Expedia.com
    $84
  • Priceline
1.1 km from Pousada de Sagres - Charming Hotel
Free Wifi
Free parking
Vista geral do Parque
Get rewarded with One Key
  • Priceline
  • Expedia.com
    $100
  • Booking.com
2.5 km from Pousada de Sagres - Charming Hotel
Bar/Lounge
View more hotels in Sagres
Reviews (1,374)
Filter reviews
1,374 results
Traveller rating
701
431
155
57
30
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
701
431
155
57
30
Show reviews that mention
All reviews public rooms wonderful location sea view common areas nice pool relaxing stay stayed nights off season mareta beach cliffs balcony pestana portugal fortress fireplace cape beaches
Selected filters
Filter
Updating list...
1 - 6 of 1,374 reviews
Reviewed 23 September 2024

I absolutely loved this charming hotel! The location is beyond compare, with positively stunning views of the ocean. The pool is gorgeous. The breakfast is phenomenal, with fresh juices and so many options--and it is included in the rate. My room was plenty large, with a pretty view. Yes, the bathroom was dated and could use being refreshed, and the mattress was not the best--those were my biggest complaints. The staff was friendly and welcoming, always smiling. I enjoyed my stay here so much, and would happily return. It was an overall terrific experience.

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank saralikestravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this reviewResponded 27 September 2024

Dear Mrs. saralikestravels,

Thank you for your feedback on your stay at Pousada de Sagres.
We are pleased to read that you enjoyed the experience and our team's dedicated, attentive, and professional service.
Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.

It was a great pleasure for us to welcome you as our Guest.
We would like to thank you for staying at Pousada de Sagres, and we look forward to welcoming you again soon.

Best regards,
Miguel Joaquim - Front Desk Manager
Pousada de Sagres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024 via mobile

We had an excellent stay to the Pousada Sagres.

Perhaps the standout point are the views which are amazing, however we also found the staff - both reception and in the dining room - to be really friendly and welcoming.

Parking is easy - right next to the hotel in their own car park. Our room was large with excellent sea views.

We ate in the restaurant - Wednesday night is ‘BBQ Night’ - which was a buffet style menu with of course fish, shrimps and pork that had been barbecued. We found it good quality and value, and it was relaxed, comfortable environment.

Breakfast we ate outside on the terrace and the choice and food quality was excellent.

It was quite an expensive hotel and we only stopped one night but we felt it was special and I would recommend it.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank andyp522
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this reviewResponded 27 September 2024

Dear Mr. andyp522,

Thank you for your feedback on your stay at Pousada de Sagres.
We are pleased to read that you enjoyed the experience and our team's dedicated, attentive, and professional service.
Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.

It was a great pleasure for us to welcome you as our Guest.
We would like to thank you for staying at Pousada de Sagres, and we look forward to welcoming you again soon.

Best regards,
Miguel Joaquim - Front Desk Manager
Pousada de Sagres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2024 via mobile

Substandard, poor value.

The hotel is smelly and drafty. Breakfast was only average in both selection and quality.

We were out 8 am to 3 pm which was seemingly not enough to make our room. If you want to get it cleaned, you need to negociate with the cleaners and you might still find your room occupied when you return.

Due to an evening flight, we asked if late checkout was available 2 days before departure. Answer: Ask again in the morning of your checkout day.
Because often at 3am a truckload of guests arrive without reservation?

Great ocean view, the rest is a writeoff.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank 771philippa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this reviewResponded 28 September 2024

Dear Mr. 771philippa,

We want to thank you again for choosing Pousada de Sagres for your stay in Sagres.

We would like to apologise for any inconvenience caused during your stay and are sorry that our team did not meet your expectations.

We inform you that our housekeeping team cleans all rooms every day between 9 am and 6 pm, however, whenever a guest requests the cleaning service or shares with us a specific reference time, we will be happy to comply with the request.

Regarding the Late Check Out service, it is a service always subject to availability and unfortunately we can only confirm this service on the morning of the Departure, due to high occupancy, and housekeeping needing to have such room ready for the next guest to arrive at 3 pm.

We hope to be able to welcome you soon and have the opportunity to change your experience with us.

We remain at your disposal for any other matter.

Best Regards
Sincerely Yours

Miguel Joaquim - Front Desk Manager
Pousada de Sagres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2024

This is a lovely hotel in a quiet location with stunning views from our seaview suite. The breakfast is excellent, fresh orange juice and good coffee, so rare these days. We had dinner in the restaurant which was also very good although the service was extremely slow. Local restaurants Carlos and Villa Velha are excellent choices.

We had one problem with a blocked drain which was sorted out very speedily by housekeeping which tells me it wasn't the first time they had encountered the problem. As mentioned by another review there was a lingering smell of bad drains throughout our stay. Despite this the general standard of housekeeping is outstanding and the hotel is spotlessly clean.

Without exception the staff are amazing, very professional but still friendly and helpful. There were some nice touches, a bottle of water in the room every day and fresh fruit delivered every evening. The hotel is a little old fashioned but we liked that and along with some good old fashioned service our stay was very enjoyable.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Rolosmum25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this reviewResponded 28 June 2024

Dear Mr./Mrs. Rolosmum25,

On behalf of our entire team at Pousada de Sagres, we would like to thank you for taking the time to
provide us with your feedback.
Your opinion really is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.

We were glad to read that, overall, you enjoyed your stay at Pousada de Sagres.
At the same time, we would like to apologize for not fully meeting your expectations in some instances.
We are sorry for any inconvenience caused and we have shared your comments with our teams to ensure that
improvements will be made.

It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pousada de Sagres and regain your full trust during your next visit.

Warm regards,
Miguel Joaquim - Front Desk Manager
Pousada de Sagres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2024 via mobile

There was a strong sewer odor in our suite. As an environmental engineer, it definitely had some plumbing/ venting issues. We stayed one night with all windows open and bath door closed with vent fan on but the smell was prominent when we had to use the bathroom. The smell was noticeable in other hallways as well. Further, the hotel would not refund money for the second night we had reserved, but didn’t stay, due to odors and health concerns.

Date of stay: June 2024
Trip type: Travelled with family
Thank JSL88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel Joaquim, Guest Services / Front Office at Pousada de Sagres - Charming Hotel, responded to this reviewResponded 24 June 2024

Dear Mr./Mrs. JSL88,

Thank you for taking the time to give us your opinion on your recent stay, as your opinion is always essential for us to improve how we work.

We would like to apologise for not meeting your expectations with your accommodation.

We have taken immediate action and we are working together with the housekeeping and maintenance teams to amplify the standard controls each accommodation is subjected to before the Guests' arrival, to prevent such inconveniences from happening in the future.

Please note the following:
- We made a refund for the amount of the UpSelling, charged upon arrival, as this was not the original room you booked, but with a much better deal than the real amount difference between the tipologies (3 tipologies above).
- You were shown both rooms before any decision to pay a difference to have the Suite instead of the original room (Superior Garden View) and no bad smell was detected then.
- We prepared the original room for you to change back, or even 1 tipology higher, in case you thought the problem presisted in the Suite, willing to refund the amount of the UpSelling right away, for both nights.
- Having presenting you with good options of solutions, our management did not find the second night suitable for a total refund.

We really hope that you will give us another opportunity to host you and rebuild your full trust in the future.
It was a real pleasure for us to have you as our Guest at Pousada de Sagres.

Kind regards,
Miguel Joaquim - Front Desk Manager
Pousada de Sagres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews