Name: peaceful place
Item: Martinhal Sagres Beach Resort & Hotel
Rating: 5
Author: 223alinal

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All reviews kids club village square garden house young children main pool o terraco family holiday play area villa mimosa tennis courts beach room small children half board dunas restaurant high chair on site shop bay houses

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Earthkeeper A

Cornwall, United Kingdom

61

Reviewed 17 November 2024

The best family resort you could hope to stay at

The best family resort you can find. They have thought of absolutely everything to make parents and children have the most amazing holiday. The facilities are perfect, the views and the beach are wonderful. There are play areas alongside the restuarants, a great playground, lovely heated pools, and the houses are luxurious. The staff are sincerely friendly, professional and provide 5 star service. They have vegetarian options in their restuarants but I would stick to Al Terracos, the food is delicious, and As Dunas has very dry, sub-standard veggie burgers.

Date of stay: November 2024

Review collected in partnership with this hotel

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Dear Guest,

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Martinhal Sagres. It’s our top priority to ensure our guests feel relaxed and pampered, and it’s truly rewarding to know we met your expectations.

Your kind words about our family-friendly facilities, our beautiful beachfront location and , specially, our service-focused team mean a lot to all of us. We are glad you enjoyed your stay and hope it created many special memories.

Nonetheless, your remarks regarding our veggie burgers are truly appreciated and will be analyzed for future improvements.

We look forward to welcoming you and your family back to Martinhal Sagres in the future for another unforgettable visit!

Kind regards,
Clara Bishop
Duty Manager

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jamesandrew2020

Rye, United Kingdom

2

Reviewed 15 November 2024

Out of season sunshine with 5* facilities

Excellent facilities, beautiful gardens down to the sea, can particularly recommend the terrace room with its deck and shaded grassed area with a great view of the beach and island. Friendly staff, excellent breakfast - quiet out of season. Ideal for couples or families with children.

Date of stay: November 2024

Review collected in partnership with this hotel

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Dear Mr. Andrew,

On behalf of the Martinhal Sagres Team, I would like to thank you for taking the time to share your experience upon your recent stay at our resort.

It is delightful to know you had such a relaxing experiene at our resort, enjoying the beautiful weather, the breathtaking views from our Terrace Rooms as well as our diverse and delicious buffet breakfast.

Your satisfaction is our top priority, and feedback like yours encourages us to keep delivering exceptional experiences.

We look forward to welcoming you back in the future for another memorable stay!

Kind regards,
Clara Bishop
Duty Manager

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79alect

London, United Kingdom

71

Reviewed 11 November 2024

Portuguese Atlantic holidays

The location of Martinhal Sagres is perfect for anyone who wants to spend some time in the autumn enjoying some late sunshine in a well-serviced hotel, away from built-up areas and with easy access to beach walks on a bracing Atlantic coastline.

Date of stay: November 2024

Review collected in partnership with this hotel

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Dear Guest,

Thank you for taking the time to share such a lovely review of your autumn stay at Martinhal Sagres.

We’re thrilled to hear you enjoyed the cozy atmosphere and are thrilled to know you took advantage of the facilities we offer, carefully designed and built to be convenient and comfortable for our guests as well as the service provided by our teams —autumn truly is a special time here in Portugal

We can’t wait to welcome you back for another memorable visit. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more special.

Kind regards,
Clara Bishop
Duty Manager

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552shivanim

London, United Kingdom

63

Reviewed 3 November 2024

Will be back!

What a place for families to unwind in - tranquil, and a lovely way to spend time together and stay busy as well. There is something for everyone here.
5 pools - all heated, indoor and outdoor; tennis courts and lessons; archery; forest school; kids club; various playgrounds dotted everywhere including the beach - just a few of the delights here!

Date of stay: October 2024

Review collected in partnership with this hotel

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Mrs. Shivani,

Greetings from Martinhal Sagres!
Thank you so much for your kind words, that truly warm our hearts.

We are thrilled to know you took advantage of the facilities we offer, carefully designed and built to be convenient and comfortable for our guests as well as the service provided by our teams. It is a true pleasure to provide a calm yet fun environment for parents and kids to enjoy their family vacations.

We hope to welcome you back soon so together we can create more Martinhal Family Memories!

Kind regards,
Clara Bishop
Duty Manager

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Tuftyontour

London, United Kingdom

3119

Reviewed 28 October 2024 via mobile

A lovely holiday (but careful where you stay)

We stayed here for a week mid October as a couple with a 15 month old.

Positives
The weather was stunning (early 20s) and it’s a beautiful location (worth the private transfer of 90 mins ). The resort’s concept of being family friendly was spot on - baby friendly meals, lots to do for under 10 year olds. The staff were so helpful and warm. The food throughout was outstanding! Mornings on the private beach and afternoons by the pool with a cocktail - bliss!

Not so positive!
However, accommodation issues contribute to us on giving this a 4* review. The garden room apartment we booked as an upgrade wasn’t good. It needed some serious TLC and money spent on it. We spoke to maintenance three times in the first 36 hours due to a broken bathroom window catch (so the window sporadically opened - mostly at night), a broken lounge window seal (so kept flooding in the lounge after rain), the fridge shelves/frozen compartment was broken (not all useable), plus the microwave needing replacing (never worked). The cleaning wasn’t great as I found small plastic on the floor and someone else’s hair clip under a sofa. The final straw was damp around the patio door. Not very 5*! The staff however turned it around, were always polite and we got a free upgrade to an ocean house - so contrasting and it was amazing!

We would consider returning, but out of season and avoid the garden rooms! I’ve shared photos of both the apartment and the ocean house.

Room tip: Transfer is 90 mins Avoid the garden rooms Use the seafood restaurant for breakfast - much quieter!

Date of stay: October 2024

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Dear Guest,

Thank you for sharing your recent experience with us at Martinhal Sagres. We sincerely apologize for any inconvenience you encountered during your stay, as providing our guests with a comfortable and enjoyable experience is always our top priority.

We regret that we did not meet your expectations in regards to the Garden House. Your feedback is invaluable, and we are currently reviewing your comments with our team to ensure that improvements are made promptly.

Nonetheless, we are very proud to learn you found our services and facilities to be perfect for you and your little one and truly hope you created beautiful Martinhal Family Memories.

Thank you again for your feedback, and we hope to have the chance to welcome you back for a more enjoyable experience in the future.

Warm regards,
Clara Bishop
Duty Manager

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