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Coastal425733

Family staying in room with mezzanine

4.0 of 5 bubblesReviewed 15 Aug 2024via mobile
Family room , large and spacious , but no where to hang towels after showering , so end up on floor , so then need to be replaced every day . Just put some hooks up in bathroom . Need a bigger bin.

Most expensive place we stayed and the breakfast was poor and uninspired!
Date of stay: August 2024
Room Tip: Parking is free and convenient outside residence. Lots of places to eat nearby . Location was...
Trip type: Travelled with family
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Reviews (63)
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3 - 8 of 63 reviews
Reviewed 22 February 2024 via mobile

Our stay at the Maretta beach house was amazing. The staff at check-in were very helpful and friendly. Our room was spotless, and the view from our family suite (#3), was probably the best you can get in Sagres!
There is a beautiful pool area with amazing views of the cliffs of Maretta Beach.
Breakfast was fairly basic but fresh and delicious with enough options for everyone. I would highly recommend this boutique hotel!

Date of stay: February 2024
Trip type: Travelled with family
Thank LightPacker587331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sagres Holidays, Outro at Mareta Beach House Boutique Residence, responded to this reviewResponded 11 April 2024

Dear Guest,

Many thanks for your lovely review. We are so happy to know that we keep successfully surpassing all your expectations!
We hope it is not too long before we have the pleasure of welcoming you back again and that you will have another memorable and relaxing stay with us.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2023

* We stayed for 3 nights, everytime we entered the reception, there was nobody sitting at the reception desk.
Most of the time we didn't need anyone, but it feels strange that in the middle of the day there's no one there to greet you.
When we needed someone, someone would (eventually) show up. But in a 'boutique' hotel I think there should be someone at all times sitting there and greeting guests.
That makes people feel welcome.
* The room was ok, but nothing more than that. It was clean, but the bed was hard (uncomfortable).
The shower door opened to the inside of the shower (which is really weird, and unpractical).
We everyday only received one toilet paper roll. We survived every day (barely, because we were out most of the time), but what does it cost to leave 2 toilet paper rolls in a room, so that you know you will have enough. Are you that scared that people will steal a toilet paper roll? It makes guests feel as if you don't trust them.
* The breakfast was the most terrible part of our stay. Stucking away in a basement, without windows and ventilation. It was a terrible room to have breakfast at, especially when you're trying to enjoy the (last) sun. Then as soon as you sit down you receive a tray with all kinds of stuff that most people probably don't finish, or want. It feels like you're in prison, or at least that you're being punished and have to eat something disgusting.
There were no eggs, or anything warm.
Not sure if this is this way because of Covid, but even if it is due to covid you can make it better than this.
There's plenty of space in the garden by the swimming pool to have a nice breakfast-yard at.
Also, if it's served on a tray because of Covid, then why does everyone needs to touch the same coffee machine? Nothing about the breakfast makes any sense. It was a real disappointment.

We would not recommend staying at Mareta beach to anyone, I will also write a Tripadvisor review, because I do believe that people need to understand what they are booking, but I first wanted to let you know how we felt about our stay.

Maybe you can change a few small things, to make it a lot better:
- provide towels at the swimming pool
- provide a minimum of 2 toilet paper rolls in the room, just so that guests feel comfortable enough.
- change the shower doors (so that they open to the outside)
- change breakfast, not only the products, but mostly the place and manner of serving.

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Helen d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2023 via mobile

We stayed in a large room in the separate beach house. The view was amazing. The pool was the perfect temp and the grounds were very inviting. The beach house has no elevator, so I wouldn’t recommend it for wheelchairs, but I believe the main hotel did. The hotel was within walking distance to food and some shopping.

Room tip: Limited parking in front of hotel, but plenty of space across the street. Bring a washcloth! Non checkout time was nice.
Date of stay: May 2023
Trip type: Travelled as a couple
Thank Vanessa W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2023 via mobile

Hotel appears to have been recently remodeled. Nice hotel pool. Quite close to the beach, walking distance to “town” and Fortaleza. A lot of options at breakfast, but if they ran out of something it did not get replenished. No coffee maker in room. Bed was a bit too firm. Two biggest concerns were the staff (except the maintenance man who came to look at our A/C) were not overly nice. We were finishing our breakfast when someone came in and said “breakfast ends at 10:30” before proceeding to slam things around and turn out the lights. Similar situation the next day although we had finished and were just chatting. Turning off the lights was a bit over the top (it was 10:35). THE BIG PROBLEM: holy mosquitoes! I am completely covered in welts. Anything that stuck out of the bed covers got bitten. Only found them in our room! They were coming out of the clean towels and I don’t know where else.

Room tip: Bug spray for the room. Don’t recommend leaving your bags at reception. Saw some unattended by the main entrance more than once.
Date of stay: April 2023
Trip type: Travelled as a couple
Thank bk_in_chgo03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2023 via mobile

Located next to one of Sagres most popular city beaches it is easy to go surfing and having a rest in the hotel a view times of the day, we had a nice room on 1 th floor with own Terace sheltered from the wind by glass, spectacular view. the rich breakfast leaves nothing to be desired… and if you can order at the cafe bar in-house by extra payment. House is very clean and beds are comfortable. In the garden pool you can have refreshment nearby. Perfect stay thank you!

Room tip: Free parking next to the hotel, check out at 12, use terrace of restaurant for breakfast,
Date of stay: April 2023
Trip type: Travelled with family
Thank Bavarianwestcoast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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