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LisaRob27
Weston super Mare, United Kingdom

Superb Stay in the Mountains

5.0 of 5 bubblesReviewed 26 Nov 2024
Our stay was faultless. Very friendly and welcoming staff...large, spotlessly clean suite with amazing mountain views from the large, sunny terrace and 2 full size bathrooms and kitchenette.
Fabulous breakfast especially loved the honeycomb! Great facilities too.
Although situated over 3 blocks we found our way around easily, contrary to some reviews I read before we stayed. There are maps and good signage everywhere and plenty of staff always on hand to help with a smile!
We even arrived to a birthday cake in the fridge for my husband!
We will definitely return and highly recommend!
The only slightly negative point I would raise is that we noticed that whilst a lot of children were very well behaved a few small children were being allowed to run around unsupervised in the breakfast room each morning which didn't always feel safe with hot food and drinks being carried around...and I was jumped on and kicked in the pool...
However this is absolutely no fault of the hotel so I cannot mark the hotel down in any way even though it was a little annoying at times.
Date of stay: November 2024
Room Tip: Book a mountain view room...they are worth the little extra they cost!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Guest Relations, Owner at Monchique Resort Spa, responded to this review
Responded 27 Nov 2024
Olá Lisa Rob,
Thank you for choosing Monchique Resort & Spa.
It's always a pleasure to receive such a great feedback.
It is indeed a pleasure to hear words of praising the hotel in such a detailed feedback about your excellent experience with us.
Thank you as well for your words about our good signage and the availability of our staff, who are always available to help.
It`s very important for us to have reviews that recognize that.
Thank you for your recomendation and we will be waiting to host you as soon as possible.
Best regards,
Pedro Ferreira and the Monchique Resort & Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (1,794)
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      10 - 15 of 1,794 reviews
      Reviewed 27 November 2024 via mobile

      Excellent standard of service from start to finish. Staff were extremely helpful. Accommodation excellent. Dining excellent. Spa service excellent.
      I cannot praise the hotel highly enough.
      Very calm and relaxing experience.
      Thank you.

      Date of stay: November 2024
      Trip type: Travelled as a couple
      1  Thank bjm2002
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Relations, Owner at Monchique Resort Spa, responded to this reviewResponded 27 November 2024

      Olá,
      Thank you for such a positive feedback, your excellent overall evaluation and impression was highly appreciated and motivational.
      It is for us a pleasure to have you here, in our small and hidden Paradise.
      We will be wating to host you again as soon as possible.
      Best Regards,
      Pedro Ferreira and the Monchique Resort & Spa Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 24 November 2024 via mobile

      We visited the Monchique Spa Resort, for a Sensorial Spa session and a lovely dinner away from home

      The welcome was very nice, the staff friendly and welcoming.

      We booked Half Board, we asked could we take our dinner in the Ala Carte restaurant and pay the upgrade.
      This seemed to cause some confusion.
      We did eat in the Ala Carte but it was a set menu.

      In hindsight we would just book Bed and Breakfast and then choose where we wanted to dine.

      On site there is a pizzeria, a buffet restaurant, the Ala Carte and in the bar you could have bar snack meals.

      The spa was lovely, clean and there was plenty of room, it wasn’t too crowded.

      The staff also friendly and welcoming.

      We had a courtyard suite and if you were to stay there, I would recommend a Mountain View room or suite.

      The rooms are spacious, ours had a kitchen and one bathroom with the other room being a shower room.

      The breakfast buffet was extensive and although the choice was limited on the Ala Carte menu we weren’t charged any more for that but would have gladly paid more to upgrade for more choice.

      If I had any criticism this could have been an option, also the enquiry that I made about the day spa and lunch could not be answered by either the spa staff or reception.

      I would love to take my friends there for a Sensorial Spa and Lunch.
      I cannot understand this, surely it’s turning good business away?

      I will return, I will seek out the information on the website.

      Otherwise a very nice night away.

      Room tip: Get the best view room you can book. The views are stunning
      Date of stay: November 2024
      Trip type: Travelled as a couple
      1  Thank riaburke996
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Relations, Owner at Monchique Resort Spa, responded to this reviewResponded 27 November 2024

      Olá Riaburke996,
      Thank you for taking the time to share your experience regarding your stay at Monchique Resort & Spa.
      We are thrilled to read your review and we are pleased that in general you enjoyed your holiday.
      We regret the situation that you reported and we will try to understand what happened.
      Thank you for choosing our resort.
      We all look forward to welcoming you back in the nearest future!
      See you soon!
      Best regards,
      Pedro Ferreira and the Monchique Resort & Spa Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 23 November 2024

      Fantastic resort in the hills north of Portimão with beautiful spa and facilities and a really nice breakfast buffet. The rooms are spacious and have kitchenettes to do your own self-catering and there is a pizzeria and restaurant on premises. Lovely bars with views and a phenomenal day spa! Steam, sauna, aromatherapy, footbaths, ice/rain/storm showers, heated loungers, a private spa pool with jetted areas, quiet relaxation rooms, all for a great price off-season! Fantastic restaurants nearby off property.

      Room tip: Book spa treatments or sensorial spa in advance.
      Date of stay: November 2024
      • Trip type: Travelled with friends
        • Value
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        • Sleep Quality
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        • Cleanliness
        • Service
      Thank Scenic40123403925
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Relations, Owner at Monchique Resort Spa, responded to this reviewResponded 27 November 2024

      Olá,
      Thank you for choosing Monchique Resort & Spa.
      It's always a pleasure to receive such a great feedback.
      It is indeed a pleasure to hear words of praise for the hotel in such a detailed feedback about your excellent experience with us.
      We hope we have an opportunity to receive you again.
      Best regards,
      Pedro Ferreira and the Monchique Resort & Spa Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 21 November 2024 via mobile

      Everything was very good , staff very professional , helpful and friendly . We opted for the half board and we were very pleased with the quality of food and service. We felt the offer at the end of the season was very good value and would definitely stay again if we came back to the Algarve .

      Date of stay: November 2024
      Trip type: Travelled as a couple
      1  Thank 773suep
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Relations, Owner at Monchique Resort Spa, responded to this reviewResponded 22 November 2024

      Olá Sue P,
      We would like to thank you very much for the positive feedback and kind words concerning our staff, the quality of the food and service.
      Thank you again for sharing your experience, and we look forward to welcoming you back in the near future.
      See you soon!
      Best regards,
      Pedro Ferreira and the Monchique Resort & Spa Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 20 November 2024

      I'm an American journalist doing a series of articles on cycling in Portugal and Spain for several American magazines. Over the past 3 months, I've stayed at over 75 different properties. This stay was near the top for ambience, facilities, staff, breakfast, etc. Highly recommend for a relaxing vacation.

      Date of stay: November 2024
      • Trip type: Travelled solo
        • Value
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        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      1  Thank Rob T
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Relations, Owner at Monchique Resort Spa, responded to this reviewResponded 21 November 2024

      Olá Rob,
      Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much.
      We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves.
      Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
      We hope to be able to welcome you back very soon.
      Best regards,
      Pedro Ferreira and the Monchique Resort & Spa Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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