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Reviewed 29 September 2018

These apartments are perfectly located by the Marina and 10mins walk from the Old Town. They are clean and tidy with a nice pool which is of a good size. The staff are friendly. The room air-con is superb.

A perfect place to chill out for a week.

Room tip: Pay for the 4 star apartments.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SHolland1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinaclub, Manager at Marina Club Lagos Resort, responded to this reviewResponded 2 October 2018

Dear Guest,
Thank you for your kind review.
Yours Sincerely,
Marina Club Lagos Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018 via mobile

The 2-bed apartment we had was very spacious plus a comfortable living space and kitchen. This was out first trip with 1year old baby and apartment/room was great. The hotel itself does lack amenities and the spa is very small and not to standard I would have expected. The pool area was large and very comfortable however water was very cold (but it was Sept). Marina in Lagos is good but old town just 10min walk and great.

Date of stay: September 2018
Trip type: Travelled with family
Thank Keithdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinaclub, Manager at Marina Club Lagos Resort, responded to this reviewResponded 17 September 2018

Dear Guest,
Thank you for your review.
Yours Sincerely,
Marina Club Lagos Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

First the good things...we've stayed here three times and have enjoyed each one. Rooms are great, staff really friendly and helpful, but it's the little things they need to work on. The wi-fi is just strange. You have to get a code for the wi-fi but can only connect two devices per code. Fine for us as a couple but for a family with kids, phones, i-pads etc. it would be a major pain. It's also patchy. The bar appears ok, the living room in our appt. was fine, but i couldn't connect in the bedroom. I've also never stayed at a hotel where you have to pay to use the room safe. Now it's only a few Euros per night, but i expect a free room safe as standard these days. Finally the hot water is hit and miss. If you want a shower at peak times (10.00-11.00 and 18.00-19.30) its pot luck if you have any hot water. The hotel just doesn't appear to be able to cope with the demand.
Would i stay here again.....possibly but there are some nice new hotels and villas appearing in Lagos that may now offer better value for money.

Date of stay: September 2018
Thank 468darreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinaclub, Manager at Marina Club Lagos Resort, responded to this reviewResponded 11 September 2018

Dear guest,
Thank you for your review.
About the wi-fi password we give more when the room is occupied with more people.
We do not understand the question about hot water because nothing in our system should behave the way you describe. Perhaps you would be so kind and send us an email explaining exactly the problem you’ve experienced and in which apartment, so we can check it?!
Yours sincerely
Marina Club Lagos Resort

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Reviewed 9 September 2018 via mobile

Just returned from a week here.
First the good..... Spacious apartment, fabulous location. Nice pool(apart from the uneven block paving) not good if you're not sure footed.
Now the bad.....Although we had little to do with them, disinterested, to the point of rude,reception staff. Not sure if it's just end of season fatigue, or generally poor management, but they neither smile nor offer any sign of good customer service. Made us feel like they were doing us a favour.
One bar staff member blatantly ignored several customers before bothering to serve them.
The exception to this are the spa staff who were always helpful, smiling and friendly, when collecting towels.
The housekeeping service was minimal. Despite their literature stating sheet change, this was never done. Plastic sheets on the beds! Towels were only changed on day 6!
Apartment floor was dirty. The staff were equally unfriendly despite greeting them each day.
We asked about a shower room for late flight home but we're told only the toilets were available. Asked if we could pay to keep our room later, offered possibly until 2pm, but would have to check on the day of departure, but when we did we were told no....Then they smiled!
There is just a sense that they don't care.
We love Lagos (our second visit), but our one and only visit to marina club!
I suspect the reply, if we get one, will be defensive as have noted others who have not been complimentary have received dismissive replies, but Marina Club, you need to listen, as it's the little things that make the difference.

Date of stay: September 2018
Trip type: Travelled as a couple
3  Thank LoulouCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinaclub, Manager at Marina Club Lagos Resort, responded to this reviewResponded 11 September 2018

Dear Sir,
We entirely agree that little things make a huge difference.
We will not be defensive and you should be positive about getting a reply because there’s not a single review since 2011 without one. We will just ask other possible guests to read other reviews that clearly state not only the quality of our cleaning services as well the kindness of our staff.
Yours sincerely,
Marina Club Lagos Resort

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Reviewed 1 September 2018 via mobile

Stayed mid August family of 4 , After reading some bad reviews on here before we set off we were expecting the worse but please do not be put off as i can honestly say we had a wonderful stay and we will definitely be back soon , pool is great , clean and tidy , staff are very helpful and pleasant , apartment is very well equipped and spotlessly clean , maid service is daily and they do a fab job, comfy beds and good a/c we had a spacious balcony overlooking the pool and marina , we had lunch at the restaurant twice which was pleasant , good service . This place is very quiet and peacful at night which is great for family's with young children . The hotel is on the marina which has lots of places to eat and drink the Quay restaurant on the marina is top notch great food and service but you will have to book as it's so popular .the supermarket is 5 min walk and Lagos center is 10-15 min stroll where you will find lots of restaurants and bars and a lively atmosphere ,Mullins is a fab place to spend the evening very rustic , very good food and wine and live music later in the eve you need to book ,
Praia dona ana beach which is the other side of the town is amazing well worth a visit . Thank you to all at marina club we had a great time see you soon .

Date of stay: August 2018
Trip type: Travelled with family
4  Thank scottwilson97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinaclub, Manager at Marina Club Lagos Resort, responded to this reviewResponded 17 September 2018

Dear Guest,
Thank you very much for your kind review.
We will be most pleased in welcome you and your family again! :)
Yours Sincerely,
Marina Club Lagos Resort

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