Dont pay much mind to the recent negative review. We are staying here now and it is lovely. There are no broken umbrellas that we can see here at the pool. They sun loungers are not dirty and are enough for everyone. The area was totally clean and pristine when we came to the pool this morning - dirty towels would not have been ignored I'm sure!
Staff at the pool bar were very attentive yesterday when we were served a lovely lunch.
Our room is very nice. The bed was comfortable - we asked for a double (and
already had a topper),
Every little request has been actioned promptly.
The spa facilities are free, jacuzzi,sauna, Turkish/ steam room and the gym is well equipped.
Overall, the hotel deserving of its 4* rating. Thank you to Louisa who manages everything beautifully.

Overall the hotel is good but there are issues. We booked half board with Jet 2 and on check in at the hotel we were told we could not used the Italian restaurant as half board, this is not what jet 2 website on hotel website state, we would not have booked this hotel otherwise. After discussions with jet 2 rep and management we did use Italian 3 times, I think in the future guests will be limited to the a la carte which has very limited menu.
The pool area does not have enough sunbeds and parasols to go round plus most parasols are broken, dirty and sunbeds tired. Some people’s towels were left around pool area on the floor for days.
There are not enough staff, bar staff have to clear and tidy pool area, it’s not their fault it is managements. The drinks are quite pricey in bar.
The mattresses need a topper which I asked for otherwise they are lumpy and have plastic cover.
The staff, especially Marco did a great job being so understaffed.
There is not much to see in the area so it’s a case of staying in the hotel.

My wife and I stayed at this brilliant hotel in early July and what a joy. Everything was impeccably clean, the staff could not have been more helpful, the food was excellent, plenty of sunbeds with umbrellas so no early morning towel trips necessary and a great swimming pool. Our only regret, should have stayed for two weeks instead of ten days. Will be going back next year. Trevor and Carolyn