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All reviews wine cellar luxury collection new wing design room beautiful chapel indoor and outdoor pools spg platinum tasting menu luxury hotel guided tour pool bar tour of the property restored convent old section main restaurant olive oil unique property
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Reviewed 3 September 2017

Having travelled extensively over the past 20 years running small group tours, I was looking forward to a stay at the Convento but, given its price point and the on-line visuals, felt the property fell sadly short on the details and aesthetics. The good points - staff and comfortable bed. The downsides * This is a very large hotel on a large piece of land - with almost no landscaping. Corridors to the rooms are like walking in an airport - long, long, long punctuated by some interior vegetation that is limp and sadly needing water. Huge but lackluster breakfast buffet served in what could have been an attractive space but tables covered in drab grey tablecloths and uncomfortable chairs - not in keeping with an atmosphere of an convent of character. In short this property came across as "motel modern" very much lacking the depth of charm and character of, for instance, a "sister" JW Marriott convent renovation in Cusco Peru.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 39WEAVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
filipao345, operations manager at Convento do Espinheiro, Historic Hotel & Spa, responded to this reviewResponded 8 September 2017

Dear Guest,
Thank you so much for having chosen Convento do Espinheiro and for taking the time to evaluate your stay. We are sorry however that your experience was not totally up to your expectations. We do have quite a lot of landscaping on this large piece of land, although in truth, due to the drought this year, which is very frequent in this region of the country, it has not been easy to maintain our gardens as beautiful as they are in the winter time. We are sorry also that you did not appreciate the atmosphere in general, and of the restaurant in particular. We are very proud of this unique property which has been highly praised for the last 12 years since our opening, not only for the architecture of the building but also for the decoration and atmosphere, but we understand that it is a question of taste, and we regret that this was not to your satisfaction.
Thank you again for your important feedback and also for the kind words regarding the team which we are sure is one of our most important assets.
Kind regards,

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Reviewed 1 September 2017 via mobile

This lovely hotel was once a convent, and it's absolutely charming. The convent chapel has been preserved and is well worth a visit (just a few steps from the front desk). The hotel is located near the old walled city, yet still sits in a bucolic setting. Our room is spacious and nicely appointed with a modern, marble bathroom. WiFi is free and fast. The restaurant is in beautiful old room with multiple vaulted ceilings, plus the food is excellent. The best part of all is the entire staff. They are friendly, efficient, and they do their best to pamper you.

Stayed: August 2017, travelled as a couple
Thank 826dianah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
filipao345, operations manager at Convento do Espinheiro, Historic Hotel & Spa, responded to this reviewResponded 4 September 2017

Dear Guest,
Thank you so much for having chosen Convento do Espinheiro and for your wonderful review! We are delighted that you enjoyed your stay at this unique convent which we are so proud of and also that the service provided by our young team contributed to your satisfaction. We shall certainly share your kind words with them and look foward to welcoming you back soon!
Kind regards,

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Reviewed 29 August 2017 via mobile

Pluses

+ Beautiful building with lots of history

+ Evora is a super town just a few km away & reception organised taxis very quickly for us each evening

+ Staff consistently helpful

+ Breakfast in the morning was very good with lots of options

+ wine and cheese tasting in the afternoon was a lovely touch

+ tour of the property to learn the history is worth doing ( it's scheduled daily by the staff )

Overall a lovely hotel but some of the space is somewhat tired and needs a refresh.

As there are lovely restaurants and hotels in the town & that's worth considering as an alternative when you're considering where to make your booking.

Stayed: August 2017, travelled as a couple
Thank Deirdre_dines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
filipao345, operations manager at Convento do Espinheiro, Historic Hotel & Spa, responded to this reviewResponded 30 August 2017

Dear Guest,
Thank you for having chosen Convento do Espinheiro and for taking the time to share your feedback. We are delighted that you enjoyed your stay at this unique convent, and also Learning a little about its rich heritage which we are so proud to share with our guests. We are sorry however that some of the areas were not up to your expectartions and we agreee that a refresh is clearly in need - hopefully this will take place in the near future and we hope that we may have the pleasure of welcoming you back.

Kind regards,

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Reviewed 29 August 2017

We had a driving holiday around Portugal and stayed here here for two nights...it should have been more....it was an excellent choice...it is an old monastery... renovated to a high standard. The hotel has everything you would need....free parking..good restaurant...lift.... for us oldies ! Charming staff... It's not cheap but treat yourself !

  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank stuart h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
filipao345, operations manager at Convento do Espinheiro, Historic Hotel & Spa, responded to this reviewResponded 30 August 2017

Dear Guest,
Thank you so much for having chosen Convento do Espinheiro and for your wonderful review which has made us so proud. It was a pleasure to read your kind words which we have shared with our team, and we hope that we may have the pleasure of welcoming you back soon.
Kindest regards,

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Reviewed 28 August 2017

Beautifully renovated convent turned into a fantastic hotel. The original architecture is there, though discretely transformed into a nice, comfortable and luxurious place to stay. Bedroom and bath are flawless, as are staff, breakfast and swimming pool. Definitely a place to return

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Pdepetsicos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
filipao345, operations manager at Convento do Espinheiro, Historic Hotel & Spa, responded to this reviewResponded 7 September 2017

Dear Guest,
It was a pleasure to read your kind words and to learn that you enjoyed your stay. Thnak you so much for having chosen Convento do Espinheiro, we hope to have the pleasure of welcoming you back soon.
Kind regards,

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