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Reviews (2,874)
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1,079
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All reviewscentral stationgreat locationfamily roomsofa bedsmall squaregare centraleseparate toiletfree wifiminute walkbreakfast buffetsuperior roommanneken pisthe heart of the cityrestaurants and barsshort stayyogurttrain
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Reviewed 2 May 2018 via mobile

We stayed three days last week. As the other reviews have stated the hotel could not be in a nicer location. Right out front there is a square with many cafes and in the afternoons there was live music in the square , with several different musicians alternating. A little further around the corner is the larger main square which had great views of the old buildings. The train station is a block up the street and although we don’t like to drag our luggage around beyucj it was such a short distance it was more than manageable. The staff at the hotel were very friendly and helpful. We
Would stay again for sure .

Stayed: May 2018, travelled as a couple
1  Thank 188Jean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel, responded to this reviewResponded 4 May 2018

Dear 188Jean,

We would like to thank you for taking the time to share your positive experience in our hotel. We are happy to read that you could enjoyed Brussels thanks to the location of the hotel. We will share your comment with our team. We look forward to welcoming you again in the future,

Best regards,

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Reviewed 30 April 2018 via mobile

Sometimes when you seek a central location for a hotel, you have to put up with noise. Not here. This hotel is immediately beside a busy square but there was a pleasant surprise in how quiet it was. They recently upgraded the external windows and doors to have high sound proof qualities.

The room also had lots of space, more than many places in Europe. And it was clean and modern.

Stayed: April 2018, travelled solo
Thank causemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel, responded to this reviewResponded 3 May 2018

Dear Causemark,

I just wanted to thank you once again for your positive feedback regarding your stay ! We are so happy to read that you enjoyed your room. Indeed, a good sleep is the most important that's why we installed a quadruple glazing. We will share your comments with our team and hope to welcome you again in the future,

Best regards

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Reviewed 25 April 2018

Very nice hotel with nice rooms (even if the bathroom arrangement is a little peculiar, bath, shower and wash basin in one room and WC separate round the corner. In saying that we would not hesitate booking again.

  • Stayed: April 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel, responded to this reviewResponded 26 April 2018

Dear Colin W,

We would like to thank you for taking the time to share your experience. we are happy to read that you enjoyed the location of the hotel. I will share your comments regarding the bathroom,

We look forward to welcoming you again in the future,

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel, responded to this reviewResponded 26 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2018

Good hotel in a great location. Close to transport links, cafes, restaurants, shopping and tourist attractions. Staff are front desk are super nice and helpful.Service at outside terrace is not great and very slow. But lots of other options available locally.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Perfect_Three
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeertGoussaud, Front Office Manager at Novotel Brussels Off Grand Place Hotel, responded to this reviewResponded 24 April 2018

Dear Perfect_Three,

We would like to thank you for taking the time to share your comments regarding your stay at the Novotel Brussels off Grand Place. We will share your feedback with our staff about the outside terrace,

We hope to welcome you again in the future,

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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