We stayed for a couple of nights as a stopover from france the hotel is in a building with offices and another hotel i think it only has floors 9 and 10 the room was basic but ok for a weekend stay there is no kettle but a coffee machine in reception i would stay again but only for a weekend.
Dear Stephen,
We are so grateful for your kind words. Thank you for sharing your review with us and the community!
Stayed here for a week just before lockdown 2 years ago. Did not find the staff very helpful. Place was clean, but I always find that it is the staff that make a nice place to stay. Good price wise....
We would like to thank you for your feedback. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities!
Bed was stained bad! Saw IT in THE morning (so I slept in it :( ) I showed the staff. They just promised me next time wil be better. Not even a sorry. Obv there wont be a next time. Please check your bed before you visit.
Dear Erwin,
Thank you for taking the time to complete the survey and expressing your feedback regarding your recent stay at the easyHotel Amsterdam Zaandam. We are sorry to read your experience during your stay with us.
I'm sorry to hear that, my sincere apologies. We have since replaced the mattress with the stain on it.
We will make sure that this does not happen again in the future.
Kindest regards,
Fleur
Team easyHotel Amsterdam Zaandam
We stayed 4 nights. The double and triple rooms had only one chair. There is no closset to store your clothes. There is no fridge. The staff is friendly. With our family we missed a room to relax in the night and there is no breakfast. It is not cheap for what you get. The location is good. Directly to the centre and the station.
Dear Guest,
We hope that, even though your experience in our hotel has not been up to your expectations, you’ve had an enjoyable stay in Amsterdam/ Zaandam.
We would like to thank you for your feedback. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities!
With kind regards,
Fleur
easyHotel Zaandam
Great stay, we didnt get room cleaning like they told us, or give us extra pillows (we asked for it 5 times and they told us they would bring them to our room, other than that the stay was good, great place for a hotel, basicly next door to the train station to amsterdam(takes 15 min to go to amsterdam) and alot of stores close by, I've been to this hotel everytime í go to amsterdam ánd í will keep going to this hotel, just á perfect place
Dear guest,
Thank you for leaving your feedback after your recent stay with us.
We would like to apologize for not bringing the pillows to your room as requested, we have let our staff known about this issue so we can prevent this from happening again in the future.
Hopefully, we will see you back at our hotel in the near future!
Kind regards,
Jill
Reception easyHotel Amsterdam Zaandam
