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pamelasirci

A very good stay

5.0 of 5 bubblesReviewed 29 Apr 2024
It is the second time I have chosen to stay in a Van der Valk hotel and they have proven to be a very good choice. They offer various services and have really comfortable rooms
Date of stay: April 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this review
Responded 29 Apr 2024
Dear pamelasirci,

Thank you for your positive review! I am delighted to hear, everything was up to your satisfaction during your stay. We are hoping to welcome you back in the future.

Kind regards,
Jane
Front-Office Supervisor
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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        Reviews (3,411)
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        Traveller rating
        1,969
        1,049
        252
        96
        45
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        11 - 16 of 3,411 reviews
        Reviewed 31 March 2024

        Amazing hotel, great service.
        The team here are so helpful and friendly. The rooms are lovely and spacious with both a rain shower and bath. Coffee pod machine along with kettle provide a early morning drink as you wake up.
        Has excellent restaurants, a pool and a Vue cinema. Highly recommend this hotel.

        Date of stay: March 2024
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with this hotel
        Thank tashby213214
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 5 April 2024

        Dear tashby213214,

        Thank you very much for your positive review!
        I am very glad to see that the hotel and facilities were to your wishes.
        We are looking forward to welcome you again in the future.

        Kind regards,
        Zoë
        Frontoffice Supervisor

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 22 March 2024

        Can´t tell anything negative. Was there just for a night, but everything was fine. Big advantage are the fast charging stations in front of the hotel. Als the breakfast was really well sorted. Everyone can find something fine there.
        I cant say anything else about other facilities there, because I did not use them.. but there is a Dunkin Donoughts right at the Hotel :D

        Date of stay: March 2024
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with this hotel
        Thank Kuhprah
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 23 March 2024

        Dear Kuhprah,

        Thank you very much for your positive review!
        I am glad to see that everything was to your wishes during your stay in the hotel.
        We are looking forward to welcome you again in the future.

        Kind regards,
        Zoë
        Front Office Shiftleader

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 19 February 2024

        An excellent hotel with fantastic and extremely helpful and attentive staff. The room was clean, really comfortable and although I didn't try it, it had the biggest bath and best shower. The food and amenities are first class and I would definitely stay at Hotel Van De Valk again. Highly recommended Thank You

        Date of stay: February 2024
        • Trip type: Travelled on business
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with this hotel
        Thank jcurrie2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 19 February 2024

        Dear jcurrie2024,

        Thank you very much for your wonderful review! We are happy to see that you've enjoyed your stay with us and we hope to welcome you again in the future.

        With kind regards,

        Tessa
        Front Office Supervisor

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 16 February 2024

        Excellent place to stay for business - very quiet and efficient. Check-in can be done online but as I arrived after 22:30 I had to pickup a key at reception. This took less than 20 seconds. Reception was very friendly. Rooms are silent and large for european standards. Woke up refreshed and ready for a tough day of work meetings.

        Date of stay: February 2024
        • Trip type: Travelled on business
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with this hotel
        Thank nicktencate
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 17 February 2024

        Dear nicktencate,

        Thank you very much for your wonderful review. We are delighted to see that you have enjoyed your stay with us.
        We hope to welcome you again in the future!

        Kind regards,

        Tessa
        Front Office Supervisor

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 22 January 2024

        I like to stay in the VdV. I guess I spend more then 30-40 nights there in 2023. Everything is great food, cleaning, rooms and stuff is so nice but I dont understand why they dont offer some benefits for the loyal customers:) I have asked to the reception but they even couldnt inform me. So nice hotel for couple nights but if you are travelling a lot then they dont offer anything to stay with them:)

        Date of stay: January 2024
        • Trip type: Travelled on business
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with this hotel
        Thank mustafacatal2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 22 January 2024

        Dear mustafacatal2024,

        Thank you very much for your feedback. We are happy to see that you've enjoyed your stay with us. There is a loyalty program with some benefits for our guests. Please see this website for more information: https://www.valkverrast.nl/en/valk-loyal
        We hope to welcome you back in the future.

        Kind regards,

        Tessa
        Front Office Supervisor

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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