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tashby213214
London, United Kingdom

AMAZING HOTEL

5.0 of 5 bubblesReviewed 31 Mar 2024
Amazing hotel, great service.
The team here are so helpful and friendly. The rooms are lovely and spacious with both a rain shower and bath. Coffee pod machine along with kettle provide a early morning drink as you wake up.
Has excellent restaurants, a pool and a Vue cinema. Highly recommend this hotel.
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this review
Responded 4 Apr 2024
Dear tashby213214,

Thank you very much for your positive review!
I am very glad to see that the hotel and facilities were to your wishes.
We are looking forward to welcome you again in the future.

Kind regards,
Zoë
Frontoffice Supervisor

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (3,401)
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      Traveller rating
      1,966
      1,045
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      45
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      10 - 15 of 3,403 reviews
      Reviewed 22 March 2024

      Can´t tell anything negative. Was there just for a night, but everything was fine. Big advantage are the fast charging stations in front of the hotel. Als the breakfast was really well sorted. Everyone can find something fine there.
      I cant say anything else about other facilities there, because I did not use them.. but there is a Dunkin Donoughts right at the Hotel :D

      Date of stay: March 2024
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank Kuhprah
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 23 March 2024

      Dear Kuhprah,

      Thank you very much for your positive review!
      I am glad to see that everything was to your wishes during your stay in the hotel.
      We are looking forward to welcome you again in the future.

      Kind regards,
      Zoë
      Front Office Shiftleader

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 19 February 2024

      An excellent hotel with fantastic and extremely helpful and attentive staff. The room was clean, really comfortable and although I didn't try it, it had the biggest bath and best shower. The food and amenities are first class and I would definitely stay at Hotel Van De Valk again. Highly recommended Thank You

      Date of stay: February 2024
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank jcurrie2024
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 19 February 2024

      Dear jcurrie2024,

      Thank you very much for your wonderful review! We are happy to see that you've enjoyed your stay with us and we hope to welcome you again in the future.

      With kind regards,

      Tessa
      Front Office Supervisor

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 16 February 2024

      Excellent place to stay for business - very quiet and efficient. Check-in can be done online but as I arrived after 22:30 I had to pickup a key at reception. This took less than 20 seconds. Reception was very friendly. Rooms are silent and large for european standards. Woke up refreshed and ready for a tough day of work meetings.

      Date of stay: February 2024
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank nicktencate
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 17 February 2024

      Dear nicktencate,

      Thank you very much for your wonderful review. We are delighted to see that you have enjoyed your stay with us.
      We hope to welcome you again in the future!

      Kind regards,

      Tessa
      Front Office Supervisor

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 22 January 2024

      I like to stay in the VdV. I guess I spend more then 30-40 nights there in 2023. Everything is great food, cleaning, rooms and stuff is so nice but I dont understand why they dont offer some benefits for the loyal customers:) I have asked to the reception but they even couldnt inform me. So nice hotel for couple nights but if you are travelling a lot then they dont offer anything to stay with them:)

      Date of stay: January 2024
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank mustafacatal2024
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 22 January 2024

      Dear mustafacatal2024,

      Thank you very much for your feedback. We are happy to see that you've enjoyed your stay with us. There is a loyalty program with some benefits for our guests. Please see this website for more information: https://www.valkverrast.nl/en/valk-loyal
      We hope to welcome you back in the future.

      Kind regards,

      Tessa
      Front Office Supervisor

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 31 December 2023

      It was a very nice stay we had in the hotel in Hoorn.
      Beautiful hotel with cosy atmosphere and very nice decorated.
      The room was just perfect and contained everything you could wish for.
      We were hoping for better information in English. Everything in this hotel was only advised in Dutch. Since we don’t speak Dutch we were quite lost.
      The wellness area was ok, but really missing a warm jacuzzi for full relaxation

      Date of stay: December 2023
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank millasterren
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Frontoffice Supervisor, Gastenservice/Front Office at Van Der Valk Hotel Hoorn, responded to this reviewResponded 2 January 2024

      Dear Millasterren,

      Thank you for your review. We are very pleased to learn that you had a pleasant stay.
      We are currently working hard to improve the information in the rooms, including the English content.
      We look forward to welcoming you again in the future.

      With kind regards,

      Tessa
      Front Office Supervisor

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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