Good location just outside Haarlem – reasonably priced except on weekends - parking extra - clean rooms - accommodating staff - safe - decent breakfast - no dining though – clean, updated bathroom – shower good water pressure – all in all a good experience.
Terrible place. People partying till deep in the night 4AM and later. No staff on site, went down to the lobby to look for a solution but no phone number of anything. They where smoking in the hallways.
Staff was friendly on checkin, but it was the most terrible stay we ever had.
Stayed here from January to March working locally through the pandemic of the covi virus
The hotel is situated on a busy junction near to a railway line but the noise is minimal due to the double glazed windows there are a few shops within a 10 minute walk selling ever day products the hotel is clean and the staff friendly all in all a pleasant stay and the location good they do charge €7 euro a day for parking though and parking near by is minimal 👍
Dear Billy,
Thank you for your positive review of our hotel.
We appreciate your rating, it is a compliment for our hotel and the team!
We hope to welcome you again soon.
With kind regards,
Team Ibis Styles Haarlem
My husband and I stayed one night at this hotel. There is NO air conditioning in the rooms; with outside 36.0’C we had 29.7’C in the room. Windows can open just a few cm, so eventually my husband slept in the car with AC on (EV, so no emissions). I asked for a fan, but without success to receive one. During the next day, it came out that, unfortunately, we have to spend one more night in Haarlem and, despite all, our decision was to stay in the same hotel. The receptionist was very rude and insisted that we have to drive back to the hotel and pay for the extra night. Payment while check out was NOT possible! So, after that I just went there, told the administrators what I think about this hotel, picked up the luggage and run away immediately.
Moreover, the personnel is NOT wearing masks indoor incl. the waitresses during breakfast. No physical distancing either.
My recommendation -> DO NOT waste your time and money there.
Lina
Dear tzvetelinah, thank you for taking the time to tell us about your experience in our hotel. We are sorry to hear that your stay did not live up to your expectations; we would like to apologize sincerely for this.
We appreciate that you have shared your comments with us and we hope that you will give us the opportunity to provide you with a better service in the near future.
Kind regards, the ibis Styles team
We booked one family room and one standard room for 2 nights for our family of five. Very clean and modern rooms, the bed was comfortable and big, flat screen TV, large bathroom and we experienced no noise during the night. The breakfast buffet was correct and the restaurant has a view on the ice ring. I recommend this hotel when staying in Haarlem.
Very friendly and available personnel.
Point to improve: very small parking and it is not free of charge, even though the hotel is not situated in the center of Haarlem!
Dear ch, thank you so very much for sharing your experiences. We hope to welcome you again at our hotel in Haarlem. Have a nice and sunny week! Kind regards, the ibis Styles team
