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david c
Burton upon Trent, United Kingdom

never to be repeated

1.0 of 5 bubblesReviewed 9 Nov 2019
Start with the positives, the beds were really comfortable.
Negatives, well basically trying to charge me for beers which I had not had was a bit off!!!!!!!!!! after a while they took them off my bill. " is that ok? ", not really, I don't appreciate the inference that I am a thief.
When I asked to review the cctv, to prove my innocence, I was told that it can only be reviewed if the police become involved, fine with me, they were not called.
No restaurant, no bar, rooms noisy, my room heater fan was very noisy.
In summary, not a nice experience,

Never to be revisited.
Date of stay: November 2019
Room Tip: best away from the train line which runs right by the hotel
Trip type: Travelled on business
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this review
Responded 20 Nov 2019
Dear David, we have personally contact you about this matter. Kind regards, the ibis Styles Haarlem City Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (210)
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11 - 16 of 210 reviews
Reviewed 6 October 2019

Rooms are average and clean. What makes this hotel bearable is the staff, very friendly. Down side is there is no restaruant available in the evening but staff will order from nearby restaurant for you. Bit of a walk to the closest bus stop for downtown. As for city centre, not sure how that description is warrented since is a ways away from Haarlem centre.

Date of stay: September 2019
2  Thank Mischief4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this reviewResponded 15 October 2019

Dear Mischief4, Thank you very much for taking the time to leave a review about your stay! I have noted your comments on the nearby restaurants,busstops and the description about our Hotel. I will forward this to the manager.
Kind regards, the ibis Styles Haarlem City Hotel Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2019

I like Ibis, because I'm never disapointed. I <was greated with a welcome glass of wine, which made my day ! The staff was lovely, bed was comfortable, no noise during tyhe night, and great music playlist for breakfast :)

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank lvexport
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this reviewResponded 15 October 2019

Thank you for your good comments. Your evaluation is a very nice compliment for our hotel and the whole team! We are very happy that you are completely satisfied with us. The ibis Styles Haarlem City Hotel team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2019

New hotel in town. Very confortable my room with desk and sofa. Hotel without restaurant (they can order pizza). Coffee machine and water in the lobby. Free-wifi. Parking in front of the hotel with limited places.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Stay408110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this reviewResponded 15 October 2019

Thank you for your review of the ibis Styles Haarlem City Hotel. We appreciate you taking the time to provide detailed information regarding your stay. Sunny greetings from the ibis Styles Haarlem City Hotel team

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Reviewed 4 September 2019

We stayed in the hotel for 4 days during the heat wave, the AC couldn't keep up, so it was a bit hot to sleep - but it was still a great stay. We used the hotel as base for going to Amsterdam, Zandvoort, Harlem, Kinderdijk and Duinrell. Be aware that the parking spot in front of the hotel is paid parking.Free parking is a lot near by.

Date of stay: July 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Martin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this reviewResponded 15 October 2019

Dear Martin, Thank you for your review of the ibis Styles Haarlem City Hotel. We appreciate you taking the time to provide detailed information regarding your stay. Kind regards ibis Styles Haarlem City Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2019

We wanted to stay out of Amsterdam but with simple access to Amsterdam Central.

This was a great location as it was a 10 minute walk to the local train station and was only 4 stops to Amsterdam Central.

Hotel was clean, tidy and functional.
The breakfast offered was perfectly adequate for a B&B stay.
Our room was very good, clean and a good sized bathroom.

The only issue was there wasn’t any shops ‘very near’ to the Hotel meaning we would buy drinks and snacks before returning to the room. This was only a minor negative and nothing that would stop us returning again.

Finally, the Hotel is cashless, meaning you will need to use your Credit Card for any purchases in the Hotel.

All in all, a good choice if you want some peace and quiet after a busy day in Amsterdam.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Mark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IbisStylesHaarlem, Marketing at Ibis Styles Haarlem City, responded to this reviewResponded 28 August 2019

Dear Mark,

Thank you for your good comments. Your evaluation is a very nice compliment for our hotel and the whole team! We are very happy that you are satisfied with us.

Sunny greetings,

ibis Styles Haarlem City Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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