During my recent stay at XO Couture Hotel, I encountered a severe issue. My privacy was shockingly violated when a housekeeping staff member entered my room without knocking or obtaining my permission. This intrusion occurred while I was partially undressed, and despite my immediate protests, the staff member did not promptly leave, forcing me to raise my voice to protect my privacy.

I reported this disturbing incident to the hotel manager, Agni, whose response was equally disappointing. Rather than offering empathy or a sincere apology, he dismissed my concerns as a misunderstanding and even debated the appropriate protocol for room entry, showing a lack of basic customer service and respect.

This experience not only caused significant distress but also fell well below the professional standards expected at a reputed hospitality establishment. Despite being a frequent traveler who values privacy and professionalism, I was left utterly disappointed by both the incident and the subsequent handling by the management.

I booked this hotel for a 3 day trip and was delighted with the quality and the transport links.
Modern styling and comfortable room. Coffee machine, mini fridge, ironing board all included in room price.
Situated in a business / residential district this hotel is outwith the city centre but transport links are very good. The #2 tram runs frequently from outside the hotel and is a great way to get into the city centre.
The metro station is also a 5 minute walk away.
Travel advice is from Schipol get the mainline train to Centraal station. Outside Central station are multiple tram stops, find the no2 tram and this will take you to the door of the XO Couture.
For convenience there is an Albert Henj supermarket and a Lidl close by. If you need fast food there is a take away cafe close by and an excellent chinese restaurant a short walk.