We stayed here for 6 nights end of May. Rooms were spacious in comparison to the ones available closer to the main tourist area. Tram 2 right outside the hotel made it super convenient to get to central area in 20 mins. It also stopped at the museum square and other interesting sights.
Check-in was smooth. Service was good. Except that when they cleaned the room they never refilled the coffee pods, creamer and sugar. So every time I had to go down to the reception and get some for the next day. The area around the hotel was peaceful. The metro station was also a 5 minute walk. Definitely recommend staying here.

The hotel is very modern, clean, and quiet. The breakfast was good. The paid parking is right next door. Rooms are clean and spacious. The tram stop is right in front of the hotel which made it very easy to get to the center of Amsterdam (about 25 minutes). Very good value for your money

During my recent stay at XO Couture Hotel, I encountered a severe issue. My privacy was shockingly violated when a housekeeping staff member entered my room without knocking or obtaining my permission. This intrusion occurred while I was partially undressed, and despite my immediate protests, the staff member did not promptly leave, forcing me to raise my voice to protect my privacy.

I reported this disturbing incident to the hotel manager, Agni, whose response was equally disappointing. Rather than offering empathy or a sincere apology, he dismissed my concerns as a misunderstanding and even debated the appropriate protocol for room entry, showing a lack of basic customer service and respect.

This experience not only caused significant distress but also fell well below the professional standards expected at a reputed hospitality establishment. Despite being a frequent traveler who values privacy and professionalism, I was left utterly disappointed by both the incident and the subsequent handling by the management.