Name: Very good hotel (IKEA style) located near Metro Station and Bus Stop.
Item: Ibis Amsterdam City West
Rating: 5
Author: LeonShapritsky

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Bianca R

1

Reviewed 11 July 2023

Summer vacation 23 - family

Very friendly staff, thank you! Room is renovated, but bathrooms are modular ones (looks like an airplane bathroom - but shower is very good). Good breakfast! Few places in the parking car, our car was in the street and we had to pay with EasyPay EUR 19,00 per night.
Well connected to the city centre by bus (line 22 leaves you in the central station in about 15 minutes). The city public transportation has its own app where you can buy group ticket for maximum 5 people for only EUR 17,50 and it last for 24 hours. It is great that we don’t need the city center with car! :)
In general, good experience at this hotel. Thanks, staff! Good job!

Date of stay: July 2023

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Biancarw,
Thank you for letting us know your opinion of your stay.

We are glad that you were satisfied with your experience, however, we have duly noted your concern regarding our bathroom layout, and we apologize that this was not quite to your liking. Your feedback is very important to us.

The whole team hope that we may see you again in the future.
Kind regards,

Colin van Vliet, Operations Manager

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Sammypla

Brussels, Belgium

195456

Reviewed 6 July 2023 via mobile

Typical Ibis, near Sloterdijk

About 15 min easy walk from Sloterdijk station where you have the Flixbus and French Blabla bus station and railwaystation to go to Amsterdam Central or Schiphol airport.
Rooms are standard Ibis rooms, clean and comfortabel.

Breakfast was very good and always well topped up. I found the check in staff extremely friendly, as well as the staff in the hotel bar. Really nice staff.

Date of stay: July 2023

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Dear Sammy,
Thank you so much for your positive feedback following your stay.

It is very rewarding to learn that we provided you with the perfect stay, and we are glad our location was ideal for your time here. We appreciate your kind comment about our team; the acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly uphold our performance.
It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.

We look forward to seeing you again.
Kind regards,

Colin van Vliet, Operations Manager

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Gavin62

Frankston, Australia

1522

Reviewed 25 June 2023

Disappointing, Isolated, Bare Bones

I have stayed in 18 hotels in the last month visiting eight countries and find the Ibis Amsterdam City West the least desirable. Close to everything they say, what a crock. A 15 minute walk with large suitcases from the train station is not ideal, proximity of a supermarket and restaurants around a kilometre. The room is very small with sub standard air conditioning. No fridge and the only other accessory provided are two paper cups other than standard bathroom consumables. I requested a refund for the remaining five nights which was declined. On two occasions we had to remind reception to make up our room after 4pm. Reception staff were helpful and attentive. For my money search elsewhere and give the Ibis a miss.

Date of stay: June 2023

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Gavin,
Thank you for sharing your experience with us.

We appreciate your kind words about our helpful and attentive reception team. We strive to provide excellent service to all our guests, and it's great to know that our team made a positive impression on you.

We understand that the location of our hotel may not have been ideal for your needs, and we apologize for any inconvenience this may have caused.

Our hotel is indeed a 15-minute walk from the train station, as shown on Google maps and we are located near public transport options such as bus and metro stations for easy access to the hotel or city centre.

Regarding the room size and amenities, we aim to provide a comfortable and functional space for our guests. While we do not have fridges in the rooms, we offer complimentary WiFi, daily housekeeping, and a variety of room types to suit different needs. We apologize if this did not meet your expectations.

In the future, we recommend booking a flexible rate, which allows for cancellations and refunds should your plans change. We also encourage guests to reach out to our 24-hour reception with any concerns or requests, as our multilingual team is always happy to assist.

We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
Kind regards,

Colin van Vliet, Operations Manager

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aHELL20125

Kuala Lumpur, Malaysia

2232

Reviewed 24 May 2023 via mobile

A Convenient Stay at Ibis West Amsterdam - Ideal Location for Public Transportation

The hotel's location is one of its biggest strengths. Situated in West Amsterdam, it offers easy access to various public transportation options, making it an ideal choice for travelers looking to explore the city.

The hotel is conveniently located near Amsterdam Sloterdijk Station, allowing guests to take direct trains to Amsterdam Bijlmer Arena Station, which is the nearest station to the Johan Cruyff Arena.

Date of stay: July 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,
Thank you for taking the time to review your stay.

We truly appreciate you choosing to stay with us. It is a pleasure to know that our convenient location met your needs and expectations.

We look forward to welcoming you back.
Best regards,

Hilal Kocatepe, Operations Supervisor

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563noelr

United Kingdom

3

Reviewed 9 February 2023 via mobile

Great Hotel, very friendy staff

Just stayed in this hotel and at first was a bit apprehensive as the hotel is a bit out of the center of Amsterdam. However I need not have worried as there is a regular metro route only a 5 minute walk from the back of the hotel. If you buy the 48 hour pass, travelling across Amsterdam is very affordable.

The hotel was extremely clean, the staff were very friendly and helpful. I also tried the Ibis Kitchen, pizzas were delicious and again reasonably priced.

However for those who may prefer fast food, there is a Burger King next door.

Plan to come back soon.

Date of stay: February 2023

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,
Thank you for this review of your recent stay.

We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations.
Thank you for mentioning our privileged location away from the hustle and bustle of the city centre but with good transport links.

We would love to have you return in the future.
Kindest regards,

Colin van Vliet, Operations Manager

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Very good hotel (IKEA style) located... - Ibis Amsterdam City West

Very good hotel (IKEA style) located near Metro Station and Bus Stop.

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