The location was amazing- literally across the street from Van Gogh Museum (buy tickets in andvance- we didn’t and had to pay 80 euros for a guided tour or we wouldn’t have gotten it) and down the block from the Rijkmuseum. There is also a tram stop about half a block up that we used daily. The hotel is also around the corner from luxury shopping if you are in the market for something fancy.
The check in staff was fabulous and friendly. Unfortunately I didn’t write her name down (she had long dark hair). When we arrived to our room- there was a birthday message written for me on the wall, as well as a dessert and balloons!
We were in a 2 level suite with two bathrooms. It was great for looking down on the hotel activities as we faced inwards. We could also see outside to tell what degree of rain we would be dealing with that day 😬. There are a set of fairly steep stairs- so perhaps not the best for those with mobility issues). We also had two closets we used to keep our things put away.
The pillows were absolutely FABULOUS. So much so that we attempted to buy them- only
To find on the website they could not be shipped to the US. Still working out how I might get my hands on a pair. The bedding was also wonderful and I looked forward to hopping in to bed every night. The towels were very plush and we actually didn’t have to call for extra towels because there was plenty stocked to begin with.
There was a US plug downstairs as well as multiple European plugs. We were also able to tap into the Bluetooth - so we had surround sound music whenever we were in the room.
Housekeeping/turndown service was lovely. The ladies checked to make sure there was nothing else when needed. The bell staff was helpful and remembered us every time we came in and out of the hotel. Front desk was always helpful and friendly and I actually felt like they knew us by the end of the trip. This is not always the case at every hotel where you can feel like just a number.
The only disappointment was the spa being under renovation. This was made clear prior to our arrival- we just would have loved to have used it. There was an option to use facilities at a neighboring hotel- we just didn’t have time to get over there.
I was very sad to leave the hotel. Everything about our stay was wonderful. I would go back to Amsterdam just to stay at the Conservatorium!! This was the last stop on my birthday trip and the perfect way to end our overseas journey.

- I didn‘t want a room with the stairs inside, I got an upgrade (I didn‘t ask for) where they put me in a Junior Suite with too steep stairs, very unconforable. Mattress too hard, pillow too soft.

- Breakfast experience was terrible. First had to wait in the lobby, then the waiter was extremely unpleasant, never even a smile. understaffed, never cleaned the table, so that we always had to pile the plates ourselves, waiting time to order and get the orders were too long.

I have stayed at a half-dozen Amsterdam hotels. I return to the Conservatorium. Very well appointed hotel, excellent museum-centric location. Friendly, industrious staff, particularly the concierge team. But the hotel manager is tyrannical both to the guests and staff, and is in need of a long vacation.