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Douglas H

All in all, best hotel in Amsterdam

5.0 of 5 bubblesReviewed 25 Sept 2024
I have stayed at a half-dozen Amsterdam hotels. I return to the Conservatorium. Very well appointed hotel, excellent museum-centric location. Friendly, industrious staff, particularly the concierge team. But the hotel manager is tyrannical both to the guests and staff, and is in need of a long vacation.
Date of stay: September 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this review
Responded 2 Nov 2024
Dear DouglashZ9741DX,

Thank you very much for your loyalty and kind words about our location, facilities, and the dedication of our team—especially our concierge staff. We're truly sorry to hear of your concerns regarding management. Please rest assured that we take feedback like this seriously and are committed to fostering a positive and welcoming environment for both our guests and staff. We hope to continue being your choice in Amsterdam and look forward to welcoming you back.

Kind regards,
Roy Tomassen
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,239)
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18 - 23 of 2,239 reviews
Reviewed 23 September 2024

The service of Richard and Eitan was perefect and me and my wife enjoyed so much
The food is very tasty,
The hotel close to every place
We like amsterdam, we got a very big room and the hotel is so clean.
We want to come back one day. Its was realy perfect

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IdanS117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this reviewResponded 31 October 2024

Dear IdanS117,

Thank you very much for your wonderful review! We are delighted that you and your wife enjoyed such a perfect stay with us.

It is fantastic to know that Richard and Eitan provided you with exceptional service, helping make your experience memorable. We are fortunate to have team members like them, and we will be sure to pass along your kind words to both.

We are also glad you enjoyed our accommodation, as well as our convenient location close to everything you love about Amsterdam. Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon.

Warm regards,
Roy Tomassen

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Reviewed 11 September 2024

great hotel on so many fronts but would be remiss to not give the concierge team a major shout out. Etan, Ivan, Alina and Uwana are all rock stars and helped us select and secure reservations at fabulous resturants and activities. They made a wonderful stay at Conservatorium even better. highly recommend the hotel!

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Carolyn O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this reviewResponded 20 September 2024

Dear 11carolyno,

Thank you for your fantastic review! We are delighted to hear that you had such a wonderful stay with us and that our concierge team played a key role in making it even more memorable.

Etan, Ivan, Alina, and Uwana will be thrilled to hear your kind words—they truly are rock stars! We're so glad they could assist in securing fabulous restaurant reservations and activities for you, adding that extra special touch to your visit.

We greatly appreciate your recommendation and look forward to welcoming you back to the Conservatorium Hotel in the future!

Warm regards,
Roy Tomassen

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Reviewed 2 September 2024

Excellent hotel experience from the moment you step inside the hotel. Breakfast buffet selection is good with a ala carte menu as well. Room is quite spacious and been given a 2 level up upgrade. Service is on point! Trust me the other lixury hotel we booked is like a 3 star compared to the conservatorium. Keep up the good work and will be my go to hotel when i visit amsterdam.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Len C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this reviewResponded 20 September 2024

Dear Lenc793,

Thank you for your wonderful review! We are delighted to hear that your stay in our duplex suite was comfortable for your family and that you enjoyed the added convenience of having two bathrooms.

It’s fantastic to know that our location and attentive staff helped make your experience even better. We’re especially pleased to hear about the exceptional service provided by Eitan, who planned marvelous tours, and Alina, who ensured your room was perfect throughout your stay. We'll be sure to share your kind words with both of them.

We’re also touched by your mention of our engineer’s thoughtful gesture—it’s these small touches that we believe make all the difference.

Thank you once again for your lovely feedback, and we look forward to welcoming you back for another great experience in the future!

Warm regards,
Roy Tomassen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2024 via mobile

Excellent hotel; stayed in a duplex suite which offered plenty of room for our family of three with the added benefit of two bathrooms. Perfect location and very attentive staff, even the engineer which came to our room to check on an outlet let us borrow his personal phone charger for the duration of our stay. We owe a special thanks to Eitan, the concierge, who planned marvelous tours for us during our stay. Alina, another member of the concierge team, also deserves a hat tip for all her attention to our room when we arrived and during our stay. A truly great operation.

Date of stay: August 2024
Trip type: Travelled with family
Thank Jack P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this reviewResponded 20 September 2024

Dear Jack P,

Thank you for your wonderful review! We are delighted to hear that your stay in our duplex suite was comfortable for your family and that you enjoyed the added convenience of having two bathrooms.

It’s fantastic to know that our location and attentive staff helped make your experience even better. We’re especially pleased to hear about the exceptional service provided by Eitan, who planned marvelous tours, and Alina, who ensured your room was perfect throughout your stay. We'll be sure to share your kind words with both of them.

We’re also touched by your mention of our engineer’s thoughtful gesture—it’s these small touches that we believe make all the difference.

Thank you once again for your lovely feedback, and we look forward to welcoming you back for another great experience in the future!

Warm regards,
Roy Tomassen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2024

The staff was amazing, especially Jill at the front desk and Michael at the concierge desk. The room was ready for us upon early arrival and they had prepared a surprise in the room. The whole staff took great care of us and I am thankfull for it. The hotel is gorgeous as well!

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roseouvie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Tomassen, General Manager at Conservatorium Hotel, responded to this reviewResponded 20 September 2024

Dear Roseouvie,

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team during your stay. Jill at the front desk and Michael at the concierge desk will be especially pleased to hear that they made your stay even more memorable.

It's wonderful to know that the room was ready for you upon early arrival and that you enjoyed the surprise we had prepared. We are so happy that our entire team was able to take great care of you.

We also appreciate your compliments about the hotel itself. We hope to welcome you back again soon for another fantastic stay!

Warm regards,
Roy Tomassen

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