We stayed at this hotel after we came back from Brussels and just before heading back to US.
Location is good and room is spacious. However, the view was back side of other building and all we can see was water heater or air condition or some kind of machinery. We paid $350 per night and all we saw was very depressing view. We asked them to change the room, but they said no other rooms were available and all hotels in Amsterdam have same view. That was not true. We stayed at other hotel before heading to Brussels and view was much better plus less expensive.
Our room was not ready until 4:00 PM. The next day, we ask for one hour late check out, but they said "sorry you had to leave on time because we have guests coming in !!" Even though they checked us in one our late and they were not willing to make it up for us. The house keeping staffs seem exhausted. No cheerful. No smile. So as the bartender. Never again, Renaissance.More
- Free Wifi